Automotive Parts Runner

Definition Under close general supervision from the Automotive Parts Supervisor and Fleet Automotive Manager, performs customer service duties for the parts department and delivery. Assists mechanics and parts supervisor with related duties determined by management. This job class is treated as FLSA Non-Exempt and considered a DRIVING position. Essential Functions: (Essential functions may vary among positions, but may include the following tasks, knowledge, skills, abilities, and other characteristics. This list of tasks is ILLUSTRATIVE ONLY and is not intended to be a comprehensive listing of tasks performed by all positions in this classification.) Examples of Tasks 1. Parts Services & Delivery: Serves as the first contact in the department for automotive parts or service to appropriate staff and/or provides requested services. Orders parts from contracted vendors that are not in stock, but are required immediately for mechanical repair. Delivers automotive parts and picking up equipment. Issues parts, tools and equipment to automotive, rebuild, and heavy equipment mechanics. Receives and stocks parts and tools. Corrects invoices, repair orders, and delivery papers as needed for proper billing and payment. Prepares automotive and heavy equipment parts requisition. Assists in parts returns and warranty related issues. Maintains regular inventory of supplies for automotive parts. Purchases fleet parts, tools and related supplies from contract and non-contract vendors. Prepare service orders; obtain all pertinent information; refer to parts Manuel to demining correct parts and numbers; produce computer generated work orders as required. Assists with all shop operations, including all customer service request when staff are not available. 2. Service Advisor Administration: Prepares various correspondences and answers and direct calls to appropriate staff. Answers multi-line phone and directs calls appropriately or take messages as required in a timely manner. Responses to departments by phone or email on status of their repairs promptly. Maintains log and send outlook appointments for upcoming preventive maintenance on all department vehicles. Utilizes computer to prepare letters, emails, memos, reports, and other documentation related to vehicle servicing. Develops and maintains computerized database to document and track the status of all automotive parts requests. 3. Miscellaneous: May run errands to other departments to pick up parts which requires driving. Performs other job-related duties as assigned by the Director or designee to maintain and enhance department operation. Knowledge, Skills, Abilities and Other Characteristics : Knowledge of the culture, customs, traditions, history and government of the Salt River Pima-Maricopa Indian Community. Knowledge of automotive repair facility and/or vehicle service department operations. Knowledge of automotive shop procedures and safety requirements. Knowledge of the staff and services provided by the Department of Transportation. Skill in following oral and written instructions, policies, and procedures. Skill in establishing and maintaining effective working relationships with other staff and the public. Skill in operating a variety of standard office equipment including photocopiers, FAX machines, scanners and personal computer. Skill in listening and communicating effectively with Community members and employees having varying educational backgrounds and values. Skill in preparing, filing, and maintaining vehicle repair reports and records. Ability to understand and follow oral and written instructions which may entail procedural or technical detail. Ability to read, comprehend, interpret and follow verbal and written instruction, policies and procedures. Ability to be flexible, adaptive and work effectively in a fast-paced environment. Ability to respond to inquiries in a timely, accurate and courteous manner. Ability to learn job-related material primarily through oral in…

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