Automotive Parts Counterperson

Empire Ford is looking to fill two Parts Counterperson positions: One at our Fall River location and one at our New Bedford location. We are a team-oriented company looking for someone who displays a positive attitude when working with customers and co-workers. Must be responsible, courteous and professional. The schedule is a 40 hour work week including Saturdays and Tues. & Thurs. until 7pm. Candidates must be detail oriented, able to work independently and manage his or her time and workflow. Must be alert to sales opportunities by the taking the time to ask customers questions and provide information about parts and service. Must research the availability of certain parts, either within the retail facility or from other sources if necessary and must search parts numbers using the computer. Responsibilities: - Greet customers and provide excellent customer service - Work with our service department to order accurate parts for work in progress - Assist customers with their inquiries and provide product information - Process sales transactions accurately using the POS system and cash register - Maintain a clean and organized counter area - Fulfill customer orders and ensure timely delivery or pickup - Assist with inventory management and stock replenishment - Communicate effectively with customers, colleagues, and management Qualifications: - 2 Years of Ford Dealership or Ford Experience is preferred - Knowledge of automotive diagnostics and parts - Strong organizational skills with attention to detail - Ability to multitask and prioritize tasks effectively - Excellent communication skills, both verbal and written - Proficiency in multiple languages is an advantage - Familiarity with POS systems and cash registers - Sales management experience is beneficial - Prior Ford parts experience helpful and knowledge of wholesale parts a plus. - Portuguese and Spanish speaking a plus. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role. Job Type: Full-time Pay: $18.00 - $22.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Application Question(s): Ability to work on Saturdays and late on Tues. & Thurs.? Work Location: In person

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