Automotive Parts Advisor

SUMMARY Are you ready to take the wheel on an exciting career journey? West Motor is seeking a Parts Advisor to join our team of driven professionals, ready to grow and make a difference. If you’re passionate about cars, helping customers, and growing personally and professionally, we want to hear from you! At West Motor, we are part of the Greatest Automotive Group in America. Our company culture is built on passion, sacrifice, and empowerment. Here, you’ll find a supportive environment that values your growth, rewards your hard work, and provides all the tools you need to succeed. This is a full-time nonexempt role, with a pay rate starting at $23 per hour. The expected work schedule is regular business hours. DUTIES & RESPONSIBILITIES Greet wholesale and retail customers promptly, identifying their parts needs through vehicle VINs, part numbers, or descriptions. Look up, price, and source required parts using electronic catalogs, dealer management systems (DMS), and manufacturer portals. Handle incoming phone calls, emails, and walk-in counter traffic from retail customers, independent shops, and internal service technicians. Process parts sales, issue invoices, collect customer payments, and manage returns or core exchanges accurately. Order, receive, inspect, and stock incoming parts shipments, ensuring inventory is properly shelved and tagged. Coordinate with the service and parts delivery teams to ensure timely staging of parts for scheduled shop repairs and mobile technicians. Maintain a clean, organized parts counter and warehouse storage area, monitoring stock levels and flagging fast-moving or obsolete inventory. QUALIFICATIONS & REQUIREMENTS High school diploma or equivalent; completion of automotive technical training or trade school coursework is preferred. 1 to 3 years of automotive parts counter, warehouse inventory, or dealership service experience. Strong mechanical and automotive component knowledge to accurately identify, cross-reference, and source correct parts using electronic catalogs and dealer management systems (DMS). Excellent communication and customer service skills to interact professionally with retail clients, independent repair shops, and internal service technicians. Basic computer literacy and administrative capability to process sales invoices, manage customer payments, handle returns, and maintain inventory records. Well-organized, detail-oriented, and able to multitask in a fast-paced environment while managing counter traffic, phone lines, and parts staging. Valid driver's license with an insurable driving record for local parts pickups and deliveries. WHAT WE OFFER Comprehensive Training: Gain industry expertise through our ongoing skills development opportunities. Growth Opportunities: Unlock your full potential with clear career advancement pathways. Positive Work Culture: Join a supportive team that values empowerment, passion, and sacrifice. Competitive Compensation: Enjoy a career that allows you to earn what you are worth Work-Life Balance: We understand the importance of personal time and strive to create schedules that work for you and your family Employee Discounts: On vehicles, parts, and service. Flexible leave: PTO and sick leave. Insurance: Health, Dental, Vision, Life, Accident, Critical Injury, and Hospital Indemnity ABOUT WEST MOTOR FORD West Motor Ford is a rapidly growing and successful automotive dealership in Preston, Idaho. Our dealerships provide a dynamic and rewarding work environment with excellent opportunities for professional growth and development. As part of our customer-centric team, you will help us deliver an exceptional experience, grounded in our shared commitment to hard work, integrity, and a positive attitude. West Motor is a member of the Mountain West Auto Group, a diversified automotive organization with 8+ locations across Utah and Idaho. We are driven by our core values of Empower, Passion, and Sacrifice to reach our mission of bein…

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