Automotive (Classic Cars & Lowriders) Parts Sales & Shipping/Receiving/Packing Associate

About the Position MK Garage is seeking a dependable, organized, and customer-focused associate to support our automotive parts department. We specialize in parts for classic Chevy cars, trucks, and lowriders, serving customers through our onlinestore and in-store parts counter. Because most sales are online, this position emphasizes accurate order processing, careful packing, shipping, receiving, and inventory organization. You will also assist customers in person, over the phone, and by email, helping them find the right parts for their projects. The ideal candidate takes pride in accuracy, communicates professionally, works efficiently with minimal supervision, and keeps customer service and orders on track. Key Responsibilities Process online, phone, and in-store orders, ensuring accurate product and customer information. Pick, inspect, pack, and prepare automotive parts for safe, timely shipment. Create shipping labels, confirm delivery details, and coordinate outgoing orders. Receive shipments; verify quantities and condition; document and report discrepancies. Maintain organized inventory and clean parts counter, storage, and packing areas. Assist customers in person, by telephone, and by email with courteous, knowledgeable service. Look up parts, help customers identify appropriate components, and answer product questions. Provide order updates and help resolve shipping, fulfillment, and order-related issues. Coordinate with technicians and other team members on technical questions and customer needs. Balance order fulfillment and customer service as priorities change throughout the day. Assist with automotive trade shows and events as needed. Required Qualifications At least one year of experience in automotive parts sales or shipping/receiving (retail, wholesale, or dealership environments). Experience in customer service, parts counter sales, call center support, shipping, receiving, or packaging. Confidence communicating with customers by phone and in person. Accurate data entry and order processing skills; proficiency with computers, email, and online order systems. Strong written and verbal communication, attention to detail, organization, and problem-solving skills. Ability to multitask, adjust priorities, work independently, and collaborate effectively. Dependable attendance, punctuality, professionalism, and a strong work ethic. Commitment to a clean, orderly, and safe work environment. Preferred Qualifications Experience with eBay or other online marketplaces and online automotive parts fulfillment. Knowledge of classic Chevrolet cars, trucks, and the lowrider market. Experience at automotive trade shows or events and willingness to travel as needed. Bilingual proficiency in English and Spanish. Pay: $17.50 - $25.00 per hour Work Location: In person

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