Auto Specialist - Commercial Trucking

ATHENS POSITION DETAILS Position Title: Auto Specialist Department: Property & Casualty Reports To: P&C Claims Supervisor FLSA Status: Exempt Job Grade: 10 ATHENS ADMINISTRATORS Explore the Athens Administrators difference: We have been dynamic, innovative leaders in claims administration since our founding in 1976. We foster an environment where employees not only thrive but consistently recognize Athens as a “Best Place to Work.” Immerse yourself in our engaging, supportive, and inclusive culture, offering opportunities for continuous professional growth. Join our nationwide family-owned company in Workers' Compensation, Property & Casualty, Program Business, and Managed Care. Embrace a change and come make an impact with the Athens Administrators family today! POSITION SUMMARY Athens Administrators has an immediate need for an Auto Specialist Examiner to support our Property & Casualty department. Employees who live less than 26 miles from the Concord, CA, Orange, CA, San Antonio, TX, or Lake Mary, FL offices are required to work once a week in the office. The remaining days can be worked remotely if technical requirements are met, and the employee resides in a state Athens operates in (includes CA, CT, FL, GA, ID, IL, MA, NY, NC, NJ, OH, OK, OR, PA, SC, TN, TX, VA and WV). Athens Program Insurance Services is the centerpiece of P&C claims administration in the specialty programs marketplace. We are totally unique in that we focus only on commercial business specialization across multiple coverage lines. Athens offices are open for business Monday-Friday from 7:30 a.m. to 5:30 p.m. local time. The schedule for this position is Monday through Friday at 37.5 hours per week. The Auto Specialist is responsible for the timely investigation, evaluation and determination of settlement or denial of minor to moderate auto claims. They will be handling claims from inception to closure. PRIMARY RESPONSIBILITIES Our new hire should have the skills, ability, and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation. Additional duties may be assigned: Knowledge in the following areas: 1) claims handling concepts, practices, and techniques, to include but not limited to coverage issues, and product line knowledge, 2) functional knowledge of law and insurance regulations in various jurisdictions, 3) demonstrated advanced verbal and written communications skills, 4) demonstrated analytical, decision making and negotiation skills. Strong understanding of MSC 90 as an extension of coverage in the commercial trucking industry. Interpretation of vehicle and driver endorsements, including symbol coverage, lease and rentals, policy deductibles and stated values. Handling of claims involving stated values that are insufficient to cover vehicle damages and other charges, such as towing, storage, loss of use or other fees. Environmental and Hazmat exposures common to commercial auto and trucking operations. Coordination and handling of Multi-vehicle accidents involving five or more autos. Property damage handling involving buildings, bridges or dwellings damaged by vehicles or other auto covered events. Handling of claims that exceed policy limits, wherein there is no excess coverage available due to the exhaustion or potential depletion of underlying combined single limit, and insufficient coverage is available for the property damage portion of a claim. An understanding of when defense counsel must be used on potential policy limit exposure claims and the handling of preservation of evidence notices. As part of a Title procurement process, the knowledge and ability to process, log, track, evaluate, coordinate, and resolve total losses on personal auto, classic vehicles and heavy equipment commercial vehicles/trucks in conjunction with state required forms and documentation. Investigate coverage, including evaluate insurance coverage problems and/or disputes Investigate, eva…

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