Auto Parts Counterperson

Overview As an Auto Parts Counterperson, you’ll help customers and service teams find the right parts and accessories for their vehicles. You’ll use automotive parts knowledge, customer service, and sales skills to answer questions, process orders, and keep inventory moving accurately. Your impact: By matching customers with suitable parts and clear information, you help them complete repairs and maintenance with confidence. Duties Identify parts using vehicle details, catalogs, and knowledge of vehicle systems; support basic automotive diagnostics and mechanical troubleshooting. Assist customers at the counter and by phone, using clear client communication, professional phone etiquette, and customer relationship building. Process sales, payments, returns, and order fulfillment through point-of-sale (POS) systems; handle cashiering and cash responsibly. Maintain inventory control by receiving, stocking, organizing, and tracking parts, using inventory management tools or a computerized maintenance management system (CMMS) where applicable. Coordinate with service teams on automotive repair, maintenance, and vehicle maintenance needs; support sales management and daily counter operations. Skills Essential: Customer service, communication, organizational skills, math and retail math, cash handling, and familiarity with Microsoft Office. Essential: Automotive parts and accessories knowledge, mechanical knowledge, and the ability to learn vehicle systems and parts management processes. Preferred: Automotive parts sales, auto parts and accessories sales, retail sales, automotive service, dealership experience, and inventory management or stocking experience. Preferred: Negotiation skills and familiarity with automotive parts management, inventory control, POS systems, and CMMS. Bilingual or multilingual abilities are welcome; experience with sales, order fulfillment, vehicle maintenance, or automotive repair is also valued. Pay: $35,000.00 - $60,000.00 per year Benefits: Employee discount Health insurance Paid time off Work Location: In person

View the full posting and apply