Auto Parts Counterperson

Overview We are seeking a knowledgeable and customer-focused Auto Parts Counterperson to join our team. This role involves assisting customers with their automotive parts needs, managing inventory, and providing exceptional service in a fast-paced retail environment. The ideal candidate will possess strong communication skills, automotive knowledge, and the ability to work efficiently both independently and as part of a team. Bilingual abilities and dealership experience are highly valued to enhance customer interactions and support diverse client needs. Duties Assist customers in selecting the correct auto parts and accessories based on their vehicle requirements. Utilize automotive diagnostics and repair knowledge to advise customers accurately. Manage inventory control, stock replenishment, and order fulfillment using inventory management systems such as CMMS or POS software. Handle cashiering duties including cash handling, processing sales transactions, and maintaining accurate sales records through retail math and POS systems. Provide excellent customer service by addressing inquiries via phone or in person, demonstrating professional phone etiquette, and ensuring customer satisfaction. Support vehicle maintenance and automotive service departments by providing timely parts availability. Maintain organized shelving, stocking parts efficiently, and ensuring the cleanliness of the counter area. Engage in sales management activities such as upselling, negotiation, and marketing of products to meet sales goals. Collaborate with dealership personnel on inventory management, order fulfillment, and promotional activities. Experience Previous experience in automotive repair or dealership environments is preferred. Familiarity with automotive diagnostics, vehicle maintenance, and automotive service procedures is advantageous. Experience with inventory management systems (CMMS), POS systems, retail sales, and cashiering is desirable. Strong organizational skills with attention to detail in inventory control and order processing. Excellent communication skills—bilingual abilities are a plus—to effectively serve a diverse customer base. Knowledge of retail math, Microsoft Excel, automotive repair techniques, marketing strategies, and dealership operations will support success in this role. Candidates should demonstrate strong negotiation skills, phone etiquette, maintenance knowledge, and organizational capabilities to excel as an Auto Parts Counterperson. This position offers an engaging work environment where your automotive expertise can directly contribute to customer satisfaction and operational success. We welcome motivated individuals eager to grow within the automotive parts industry while delivering outstanding service to our valued clients. Pay: $50,000.00 - $65,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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