Austin Aviation – Airport Operations Specialist (Terminal Operations)
City of AustinAbout This Position About Austin-Bergstrom International Airport Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight. Job Description: Airport Operations Specialist Purpose: Provide a safe and secure environment for the traveling pubic, Austin-Bergstrom International Airport and City of Austin employees, and neighboring community by recognizing and responding to violations of local, state, and federal laws and ordinances. Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Prevents introduction of weapons, bombs, explosives, and other devices, by performing frequent patrolling of airport property and surrounding areas, conducting safety and security training, responding immediately to airport security breaches and alarm violations. Inspects facilities and ensures safe operating conditions Enforces federal, state, and local laws, regulations, and ordinances by issuing citations, warnings, notice of violations, and conducting inspections. Monitors airport activities, inspects airport property and facilities and uses security tools and equipment and processes to identify and deter potential threat elements. Responds to medical, fire, hazardous materials, disturbances, security violations, aircraft alerts and crashes, burglaries, alarms, and other emergencies as necessary and implements emergency plans. Investigates accident scenes to include, interviewing suspects and witnesses, following-up on accidents/incidents by contacting witnesses, gathering and sharing information, etc. Provides training and classroom instructions on a variety of subjects relating to airport operations and security. Writes technical reports. Recommends improvements to supervisors and management. Provides customer service to the general and traveling public, Austin-Bergstrom International Airport and City of Austin Employees, other governmental agencies by performing duties such as providing escort services. Responsibilities - Supervisor and/or Leadership Exercised: May perform supervisory duties. Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of airport operations. Knowledge of Federal, State and local laws. Knowledge of city practice, policy and procedures. Knowledge of safety practices and procedures. Knowledge of policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property and data. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in planning and organizing. Ability to quickly recognize and analyze irregular events. Ability to work with frequent interruptions and changes in priority. Ability to stay informed of airport operational and security issues. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other city employees and the public. Minimum Qualifications: Graduation with a Bachelor’s degree from an accredited college o…