Auction Associate - Inventory, Warehouse, and Yard

Who We Are Headquartered in Puslinch, Ontario, with a second location in Trenton; Bryan’s Auction Services Ltd. is the home of great deals! We're a safe and reliable marketplace that connects a nation of buyers and sellers to delivery a winning experience. Dating back to our first auction in 1972, Bryan’s has evolved from small in-person auctions to a trusted online platform that makes buying and selling effortless and efficient. By offering a seamless end-to-end transparent process, Bryan’s has grown into a well-recognized and respected business in the industry with a steady history of growth and profitability providing winning experiences for everyone. But beyond what it says on our website, like our founder Bryan Lillycrop and his son Ken, we are passionate not only about helping clients manage the asset transition process and buyers find great deals, but about creating a collaborative and diverse working environment that supports the personal and professional growth of each of our team members. The Opportunity We are seeking a customer-service focused Auction Associate to join our Trenton location who will complete warehouse, inventory, and yard tasks and is responsible for inventorying consigned items, merchandising the auction floor and setting up the yard, providing exceptional customer service, and delivering on the winning experience for clients and customers. Candidates with experience operating telehandlers and forklifts are especially encouraged to apply. The Ins and Outs of the Job Reporting directly to the Site Manager, the Auction Associate is directly responsible for: Receiving consignment items from clients, completing inventory intake procedures, and assigning consignor and lot numbers Following data entry and picture-taking processes for each item Ensuring that information entered in the database is accurate and consistent, Maintaining accountability for all information (consignor numbers, inventory numbers, etc.) Researching product information on consigned items from appropriate sources (Google, manufacturers, subject matter experts, other staff, etc.), use good judgment when encountering unusual items and seek assistance to ensure accurate descriptions and information. Participating in data entry audit procedures to verify descriptions and photos to ensure accuracy before bidding opens Identifying lots for optimum sales Setting up building and yard layout and floor plans for easy and safe viewing, and to maximize returns Ensuring the building and yard is clean and set up for viewing. Assisting customers to find items during viewing, answering questions about auction items and processes Planning and tracking storage of warehouse-related consignment for future and past auctions Participating in load-out procedures, assist customers with loading when necessary Continually increasing and expanding upon your knowledge by maintaining in-depth product knowledge, changes to industry trends, and best practices relevant to your position. Carrying out out tasks in inclement weather conditions safely and efficiently. Attending staff training sessions to keep up-to-date on new data input methods and photo requirements. Working according to the Ontario Occupational Health and Safety Act and Bryan’s health and safety policies and procedures. Performing all duties with careful consideration to safeguard your health and safety, and that of your coworkers. Completing other duties as assigned. Who You Are A customer-service focused professional, you: Are comfortable working in a team environment, but can execute independent work with ease. Are detail-oriented and understand that the little things often leave the biggest impression with customers. Are tech-savvy and and work in different software programs on a laptop or smartphone Have experience operating a telehandler and forklift Thrive in a fast-paced environment where no two days look exactly the same. Are highly organized and able to prioritize …

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