Asst. Student Transportation Ops Manager - Butler

KRISE Transportation, Inc. KRISE Job Description - Assistant Student Transportation Operations Manager The Assistant Student Transportation Operations Manager is a people leader responsible for assisting with the overall daily operations of one or more transportation facilities/operations, typically within a single school district/contract. In this role, the Assistant Student Transportation Operations Manager has responsibility and accountability for meeting Company expectations for, employee engagement and development, operational safety and efficiency, customer satisfaction and financial performance. The Assistant Student Transportation Operations Manager coordinates and assists in managing all functions of assigned facilities including maintenance, dispatching, training, administrative, routing if applicable, internal, and external communications. The Assistant Student Transportation Operations Manager must actively manage up and out with clear, accurate and timely communication to the Regional Manager, Company President, corporate office staff, customer and community contacts. A successful Assistant Student Transportation Operations Manager is assertive and drives operational success by actively engaging and including employees at all levels, by being intrusive and monitoring the business, by taking action to remove roadblocks faced by terminal employees and by being curious to explore new and innovative ways of conducting business. A successful Assistant Student Transportation Operations Manager is “all in” and committed to doing whatever is necessary in the service of employees, the safety of student passengers and the satisfaction of our customers. A successful Assistant Student Transportation Operations Manager thinks and acts like a business owner with a long-term vision and relentless pursuit of continuous improvement. Specific Job Duties include the following: Understand and provide oversight and direction for the daily operations of the facility and operations assigned. Regularly meet with staff and drivers to communicate Company mission, vision, and values; share Company news and information; listen for employee feedback and concerns; work with corporate and local staff to solve problems and eliminate roadblocks. Regularly visit and interact with school district contacts to ensure their satisfaction with Company services, to identify needs and opportunities for additional services, service changes or improvements. Assist with coordination and continuous execution of driver recruitment and training programs to ensure coverage of all daily home to school routes and extra-curricular activity trips with a reasonable surplus/spare driver percentage. Identify opportunities for additional staffing above required levels to help expand the business. Regularly provide coaching and feedback to operations staff and drivers about their performance. Use recognition and critical feedback to help them adjust behaviors and raise levels of performance. Inquire and intrusively review standard work processes and documentation to ensure that Company policies and procedures are being followed. As necessary provide coaching or take corrective (disciplinary) action with employees who will not comply with requirements. Assist with oversight and review of payroll, accounts receivable, accounts payable, and month end financial reporting and review requirements. Execute action plans and initiatives at Terminal Manager’s direction to ensure terminal budget remains on target to meet year end plan. Ensure the School District and its administrators and staff are being supplied with all contract-required reporting and information. Assist district staff and administrators to solve problems and make better decisions to optimize transportation operations and provide safe and reliable transportation for students. Read and understand assigned school district contracts, property and equipment leases, and vendor contracts to ensure com…

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