Associate Specialist, Procurement Operations

About Us: Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Our Mission: Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. Job Descriptio n Opensity Solutions provides strategic technology managed services to clients in the legal industry and adjacent sectors. This role within Procurement Operations will oversee strategic sourcing, buying and contract review for the Technology Enabled Services (TES) business unit. As the company integrates, there will be opportunity to support our Enterprise Business Solutions (EBS) business unit. This role is responsible for process improvement, savings on third party contracts, and client satisfaction. Role will require collaboration with Partner Management, Deals Desk, Finance, Accounting, Legal, Engineering, Project Management Office, Architecture, Service Delivery Management and Client Engagement to ensure 100% referenceable clients. This position plays a critical role in ensuring client orders are processed accurately, efficiently, and on time. Success in this role requires exceptional attention to detail, strong organizational skills, professional communication, and the ability to consistently execute repeatable processes with a high degree of accuracy. The role will work closely with Procurement Operations, Deals Desk, Partner Management, Finance, Accounting, Service Delivery, and vendor partners to support a best-in-class client experience. We are seeking a highly detail-oriented procurement professional who thrives in a process-driven environment and takes pride in accuracy and completeness. The ideal candidate enjoys executing operational tasks, following established procedures, identifying discrepancies before they become issues, and communicating professionally with both internal stakeholders and external vendors. Success in this role requires strong organizational skills, ownership of assigned work, and the ability to manage multiple priorities while maintaining quality and accuracy. Responsibilities Obtain quotes from vendor and distributor portals based on internal requests and client requirements. Request pricing, availability, and supporting documentation from vendors and partners. Review quotes, Statements of Work (SOWs), contracts, and supporting documentation to ensure information is complete and accurate. Create purchase orders that accurately match approved quotes, contracts, and SOWs. Process orders through vendor portals, distributor systems, and direct manufacturer channels. Track orders through completion and proactively follow up on outstanding items. Monitor order status and communicate updates to internal stakeholders in a timely and professional manner. Resolve routine order discrepancies, pricing variances, invoicing issues, shipping concerns, and vendor fulfillment challenges. Escalate complex issues, client risks, and vendor concerns appropriately while providing clear documentation and status updates. Maintain accurate procurement records, contract documentation, and order tracking information within company systems. Support contract and renewal administration activities through accurate data maintenance and reporting. Assist with audit and quality-control reviews to ensure compliance with procurement processes and documentation standards. Provide professional written and verbal communication to vendo…

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