Associate, Fulfillment Operations

Summary Description: This position provides support to the Fulfillment Operations team. This role is service driven to receive, store, pick, pack, ship and distribute orders, material, tools, parts, etc. for the organization and customers as needed or requested. Position Purpose: The purpose of this position is to assist in one or more functions which include the operation, office, and/or facility under direction of department leadership. This role helps support the Fulfillment Operations team to control inventory by following proper policy and procedures within the tasks of receiving, storing, picking, packing, and shipping orders. Serves on the Fulfillment Operations team and is responsible for the completion of well-defined tasks or projects related to the fulfillment of orders and products. RESPONSIBILITIES Protects and promotes the Silencer Shop brand at all times. Supports our Mission, “Silencer Ownership Simplified” Handle incoming and outgoing shipments efficiently. Receive, verify, and inspect incoming materials for accuracy and quality. Accurately pick and prepare orders. Maintain organized records of all activities. Maintain a clean, organized, safe, and secure working environment in compliance with OSHA standards and company security protocols. Demonstrates autonomy and self-governance when making decisions and carrying out tasks. Assist other departments with general warehouse tasks when necessary. Through consistent communication and information sharing, this individual effectively collaborates with their peers, suppliers, and warehouse leads and members of management. Maintain safe operation and handling of any heavy equipment, such as forklift, pallet jack, etc. Prepare shipping labels, manifest orders, and schedule daily carrier pickups via FedEx, UPS, USPS, or specialized freight carriers. Follow company policies, procedures, and safety guidelines at all times. Assists with special projects assigned by Management. Assumes additional responsibilities as assigned. Works collaboratively with others (internally and externally) to achieve common objectives, goals and results. Demonstrates fiscal responsibility with all Company assets. SCOPE: Acts on assigned work May provide input on work activities, identifying problems and recommending solutions to assigned daily tasks Objectives set by manager who directs Associate to execute tasks May perform specific technical work activities with minimal direction, provide input on issues or projects identifying problems, researching root-cause and recommending solutions to assigned daily work and for assigned projects REQUIREMENTS: EDUCATION & EXPERIENCE: High school diploma/GED equivalent or equivalent work experience No experience necessary Experience in handling multiple administrative tasks Establish and maintain an effective working relationship with management, vendors and co-workers and foster a team environment Level 2: High school diploma/GED equivalent or equivalent work experience Associate’s degree preferred 2+ years of experience necessary Experience in handling multiple administrative tasks Establish and maintain an effective working relationship with management, vendors and co-workers, and foster a team environment Level 3: High school diploma/GED equivalent or equivalent work experience Bachelor’s degree preferred 4+ years of experience necessary Experience in handling multiple administrative tasks Establish and maintain an effective working relationship with management, vendors and co-workers, and foster a team environment KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the Department’s standard operating procedures and policies. Basic familiarity with applicable federal regulations pertaining to acquiring and disposing firearms, and maintenance of related records Proficiency in MS Office Word, Excel, Outlook, Power Point and Visio (as applicable) Ability to communicate well with the general public Knowledge of warehouse equipment including forklifts, pallet…

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