Assistant Store Manager
T-Swirl CrepeOverview Join our dynamic retail team as an Assistant Store Manager and become a vital leader in delivering exceptional customer experiences and driving store success. In this energetic role, you will support the store management team by overseeing daily operations, supervising staff, and ensuring that sales goals are met with enthusiasm and professionalism. Your leadership will inspire a motivated team, foster a positive shopping environment, and uphold the highest standards of customer service. This paid position offers an exciting opportunity to develop your management skills while making a tangible impact on store performance and community engagement. Responsibilities Assist the store manager in coordinating daily store operations, including inventory management, merchandising, and sales strategies. Supervise and motivate retail staff to achieve sales targets while maintaining excellent customer service standards. Conduct employee orientation, training, and development to ensure team members are knowledgeable about products, policies, and sales techniques. Oversee scheduling, shift management, and payroll processing to optimize staffing levels and operational efficiency. Manage inventory control through stock replenishment, purchasing decisions, and accurate bookkeeping to minimize losses and maximize profitability. Handle customer inquiries, resolve complaints promptly, and ensure a positive shopping experience for all visitors. Support recruiting efforts by participating in interviewing candidates and onboarding new employees with effective training programs. Utilize POS (Point of Sale) systems for transactions, cash handling, pricing adjustments, and sales reporting. Maintain store cleanliness, organization, and safety standards in accordance with company policies. Assist with budgeting activities, sales management initiatives, and operational improvements to enhance overall store performance. Skills Strong leadership abilities with proven experience managing retail sales teams in a fast-paced environment. Excellent communication skills including managerial communication, phone etiquette, and interpersonal skills. Proficiency in POS systems, inventory management software, and basic math for cash handling and sales calculations. Bilingual or multilingual capabilities are a plus for serving diverse customer bases effectively. Demonstrated skills in negotiation, recruiting, interviewing, training & development, and employee orientation. Knowledge of retail industry sales techniques such as merchandising, pricing strategies, upselling, and promotional planning. Experience with operational management tasks including bookkeeping, payroll processing, inventory control, and stock replenishment. Ability to supervise multiple responsibilities simultaneously with strong organizational skills and time management. Familiarity with wireless sales or grocery store operations is advantageous but not required. A proactive approach to leadership that fosters teamwork while maintaining high standards of customer service excellence. Embark on a rewarding career journey where your enthusiasm fuels success! We’re committed to supporting your growth through comprehensive training programs that sharpen your managerial skills while empowering you to lead with confidence in a vibrant retail environment. Pay: $14.50 - $15.00 per hour Benefits: Employee discount Flexible schedule Work Location: In person