Assistant Shop Manager

Job Overview Join the ANNA team as our Assistant Shop Manager , helping lead daily retail operations while serving as a friendly face and knowledgeable guide for customers exploring our premium cannabis products. This position is ideal for a motivated individual seeking a leadership role with opportunities for growth . Prior Colorado cannabis industry experience is strongly preferred. As Assistant Shop Manager, you will work closely with the Shop Manager/Owner to support day-to-day dispensary operations, guide and train staff, uphold Colorado cannabis regulations, and create a welcoming shopping experience that builds trust and loyalty. Your leadership, professionalism, and cannabis knowledge will help drive store performance while promoting responsible use and exceptional customer service. Responsibilities Greet customers warmly and provide personalized assistance based on their needs and preferences. Educate customers about cannabis products, potential effects, consumption methods, and responsible use. Recommend suitable products based on customer preferences and product knowledge. Assist the Shop Manager/Owner in overseeing daily dispensary operations, ensuring efficient workflows and exceptional customer service. Help lead, train, and support budtenders while fostering a positive, collaborative team environment. Uphold Colorado cannabis regulations, store policies, and age verification requirements. Accurately operate the Flowhub point-of-sale (POS) system, process transactions, and follow established cash handling and payment procedures. Monitor inventory levels, conduct inventory checks, report discrepancies, and assist with stock replenishment. Maintain organized merchandise displays and keep the sales floor clean, professional, and fully stocked. Assist with staff scheduling, opening and closing procedures, and other daily operational responsibilities. Address customer concerns professionally, resolve issues within your authority, and involve the Shop Manager/Owner when needed. Communicate professionally with customers and vendors, both in person and by phone. Qualifications & Skills Must hold or be willing to obtain a valid Colorado MED badge before beginning work. Must be available to work some weekend shifts. Prior Colorado cannabis industry experience is strongly preferred. Previous supervisory, managerial, or retail leadership experience is strongly preferred. Experience in retail sales, customer service, or dispensary operations is preferred. Strong communication and leadership skills, with the ability to motivate and support a team. Strong knowledge of cannabis products, consumption methods, and responsible use practices is preferred. Familiarity with Colorado cannabis regulations and dispensary operations. Experience with POS and inventory tracking systems, such as Flowhub and Metrc, as well as cash handling and inventory management. Ability to perform basic math accurately for sales transactions and inventory tracking. Knowledge of merchandising techniques that create attractive displays and support sales. Excellent problem-solving skills and the ability to remain calm in a fast-paced environment. Professional phone etiquette and strong interpersonal skills. Join us in creating an inviting, compliant, and customer-focused environment where guests feel confident exploring our cannabis offerings. Your leadership, teamwork, and dedication will play a key role in the continued success of the ANNA brand. Pay: $22.00 - $25.00 per hour Benefits: Employee discount Flexible schedule Application Question(s): Do you currently have a state of Colorado MED badge? Work Location: In person

View the full posting and apply