Assistant Salon Operations Lead

Full job description About Maiden Salon Maiden Salon is a boutique, service-driven salon located in the heart of historic downtown Barrington. We are a growing, entrepreneurial business built on collaboration, professionalism, and a strong sense of team. Our environment is supportive, fast-moving, and tight-knit, with a shared focus on delivering an exceptional guest experience. We value people who take pride in their work, follow through on commitments, and enjoy being part of a small, motivated team. About the Role The Assistant Operations Lead supports the daily execution of salon operations, helping ensure consistency, efficiency, and a seamless guest experience. This role is ideal for someone who enjoys organization, systems, and supporting a team through strong operational execution. Key Responsibilities: Purchasing & Vendor Execution Execute purchasing in a timely and cost-aware manner Order backbar, retail, and supplies based on usage trends Follow approved vendor processes Resolve delivery or order issues as needed Cost Awareness & Waste Reduction Monitor product usage and identify unnecessary reorders Flag inefficiencies and opportunities to reduce waste Understand how operational decisions impact profitability Inventory Management Maintain organized inventory systems Track inventory levels and identify dead or obsolete stock Keep storage areas clean and efficient Training Coordination Coordinate and support training execution in partnership with leadership Schedule group training sessions Ensure attendance and follow-through Reporting & Business Metrics Generate and review operational reports Pull utilization and revenue data Identify trends, gaps, and opportunities for improvement Scheduling, Booking & Checkout Support Support daily schedule flow and chair utilization Reinforce booking, rebooking, and checkout standards Assist with front desk operations as needed Client Support & Escalations Support guest concerns and service recovery Assist front desk staff with escalations Ensure timely and professional resolution Retail & Guest Support Support retail organization and execution Reinforce stylist recommendations and guest education Benefits Health and dental benefits Paid time off (PTO) Full-time, consistent hours Supportive, collaborative work environment Retail bonus incentives What We’re Looking For Strong organizational and follow-through skills Detail-oriented with a sense of urgency Comfortable working in a fast-paced, service environment Professional, calm, and solution-oriented Experience in salon, spa, hospitality, or service-based operations preferred Why Join Maiden Salon Entrepreneurial, growing business Collaborative and supportive team culture Clearly defined role with room to grow Opportunity to make a meaningful operational impact How to Apply Apply through Indeed with your resume and a brief note about your experience in operations, hospitality, or salon support. Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: No more than 40 per week Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Work Location: In person Pay: $20.00 - $25.00 per hour Expected hours: 35.0 – 40.0 per week Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Professional development assistance Work Location: In person

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