Assistant Program Manager, Distribution Control - (27-WS-813006-448)

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job. Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description. This job description is not a “contract” between the employee and the Authority. The job duties and essential functions may be changed at the discretion of the General Manager. General Job Title: Assistant Program Manager, Distribution Control Job Code: P0682 Supervises Directly: No New or Revised: Revised Regular or At-Will: At-Will Date Last Revised: 8/26/2026 Exempt or Non-Exempt: Exempt Compensation Approval Signature: Union/ Non-Union: Non-Union Division: Department Operations Water-Distribution Salary Schedule: Non-Union Salary Range Cost Center Code: 813006 Grade: NU16 Essential Position: No Reports To: Senior Manager, Water Operations (WS) EEO Code: Professionals Work Format Hybrid Who We Are & What We Do: At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner. Role Description: The Assistant Program Manager, Distribution Control is responsible for planning, implementing, coordinating programs and monitoring system-wide activities for the Department of Water Operations. Essential Duties & Responsibilities: Provides daily planning, administration, and management of assigned areas of responsibility. Provides engineering and technical assistance to operational Department Directors and managers. Provides expert technical guidance and assistance on water and sewer systems, operations, design and construction matters. Manages smart Water Distribution system programs and provides guidance in the development of projects or system updates. Monitors and analyzes the operation and performance of the water distribution and transmission system utilizing pressure sensor technology, leak detection technology, SCADA system, and GIS. Prepares safe clearance and water main shutdown plans in support of work conducted on the water distribution and transmission system. Consults and coordinates with contractors, project managers, other agencies, and other DC Water departments through the design and construction phase of projects to manage and minimize operational impacts to the linear water system. Develops, updates, tracks and reports on operational metrics and Key Performance Indicators (KPIs) to stakeholders. Reviews contract drawings and specifications for projects impacting linear assets proposed by the Department of Engineering and Technical Services and external agencies. Recommends design and construction modifications to minimize operational impacts. Reviews construction schedules to ensure planned activities do not adversely affect water and sewer system operations. Develops and updates Standard Operating Procedures (SOP). Develops strategies to meet process objectives for the branch. Provides training to department staff on new processes and procedures. Supports process-improvement efforts by promoting and monitoring staff compliance with procedures. Performs routine technical and administrative functions including attending DC Water and/or departmental policy meetings and prepares status reports for DC Water management. Identifies …

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