Assistant Operations Supervisor

When what you Crave is creative work, new challenges, and a team that knows how to get things done and have fun doing it, you’ve come to the right place. As America’s first fast-food hamburger chain, we’ve been serving Cravers for over 100 years. But we’ve got our eyes on an even tastier future—always finding new ways to innovate, grow, and create Memorable Moments with our customers and team members. If you’re passionate, curious, and ready to make an impact, we’d love to have you on our team. Check out this new opportunity fresh from the Evendale Bakery! The Assistant Operations Supervisor is responsible for production, shipping, and sanitation operations of the White Castle Bakery during the absence of the Operations Supervisor and/or QA Sanitation Supervisor. This person will typically work during different hours than the Operations Supervisor for the purpose of having adequate management coverage during plant operations. The duties include, but are not limited to, human relations, quality assurance, safety, sanitation, scheduling (production and team members), training and development of team members. Assistant Operations Supervisors are expected to uphold and demonstrate the Company’s Core Values. This position description does not contain a comprehensive list of required duties and responsibilities. The position is expected to perform related duties assigned by management, which may be added, revised, or eliminated based on business and operational needs, with or without advance notice. Assistant Operations Supervisors must follow the direction and guidance of the Production Supervisor, Operations Supervisors and Plant Manager. WHAT WE’RE LOOKING FOR: High School Diploma or GED required; Prior Lead or Supervisory experience is required; Previous training and experience in the baking industry obtained through education or experience is required; Good interpersonal and human relations skills with ability to maintain a positive professional demeanor accepting responsibility and willingness to learn; Knowledge, training, and experience with production, sanitation, quality, and safety; Ability to select, train, develop and motivate staff and teams; Good verbal communication skills, and effectively give clear instructions to direct and motivate team members; Possess knowledge of OSHA 10 or the ability to complete the compliance class; Must have good employee relation skills, be team oriented and work well with others, give and receive direction, and follow clear and detailed instructions; Acquire knowledge through training and coach and train others on equipment procedures and workplace health & safety procedures; Ability to make decisions concerning personnel problems, production, sanitation, and shipping; Efficiently work and respond in a fast-paced environment to meet operational demands; Possess capability to stay focused and accomplish multiple tasks independently with little supervision and within established timeframes; Must be able to operate a forklift; Ability to troubleshoot problems and be able to make on the spot decisions to keep equipment running; Strong knowledge of food safety principles including SQF required; Good understanding of HACCP, SSOP, GMPs, and knowledge of FDA regulations. Proficient computer experience with knowledge of Microsoft Word, Excel, Outlook, and warehouse management software (ERP/WMS); Ability to read PH & Color meters and thermometers; Aptitude to complete AIB Principles in Baking courses; Must know how each piece of equipment operates and be able to function efficiently in any of the production line positions which is acquired through observation and hands on experience; Possess good math skills, and knowledge of inventory procedures, team member time keeping systems and scheduling is required, either through education, training and/or experience; Must be able to successfully complete on-the-job training; and Must be flexible to wo…

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