Assistant Operations Manager - DMT

In the maritime industry, where colossal ships dock, and millions of tons of cargo are moved with precision, it takes teams of dedicated individuals to keep global trade in motion. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations. Dive into a career where your talents make an impact and help us steer the future of this vital sector. Every job function in our organization, whether it’s on the docks or behind the scenes in administrative roles, finance, payroll, or IT, has a significant impact on the national economy and critical supply chain operations. Where the pulse of global trade meets the precision of maritime excellence, at Ports America, we don’t just move cargo; we drive the nation’s economic engine! At Ports America , the Operations Manager is part of the Ports America’s Operations management team, with full responsibility to effectively direct the planning and supervision of the duties associated with terminal operations and staff. The Operations Manager is a subject matter expert able to lead, delegate and mentor positively and instils confidence with customers. This includes ensuring efficient, safe and productive operations for your assigned customers, port terminal area and cargo type. This role is responsible for participating in the development and achievement of operational and financial goals and objectives and incorporating Ports America Values of Safety, Integrity, Pursue Excellence, Create Happiness, Connect and One Team in all aspects of communication, behavior and business dealings. Key Responsibilities: Assumes a lead role in managing the company’s Safety program. Ensures all labor and staff comply with accident prevention / safety and workers' compensation programs and procedures. Reviews safety trends for area and incorporates corrective measures and provides training resources as needed. Develops short range business plans designed to achieve company goals and objectives while operating within approved fiscal budget. Identifies areas of cost reduction, leads and supports operational excellence initiatives. Effectively manages the work activities of the Foreman, Labor and other personnel; ensuring performance expectations and customer needs are met. Determines the amount of labor needed for each day and ensures labor is ordered appropriately for your assigned area. Makes decisions affecting overtime cost and general expenditures and ensures they are made in the best interests of our company and customers. Determines additional staffing / labor needs and contacts appropriate representative in advance, ensuring cost-effective staffing and availability. Ensures payroll accuracy and makes appropriate changes as needed. Develops, reviews and approves efficient operational plans for all areas. Works closely with M&R/Terminal Departments to ensure the appropriate equipment allocation meets operational demands. Demonstrates and maintains positive relations with Labor and ensures that the Collective Bargaining Agreements are understood and adhered to. Demonstrates the process for reviewing and evaluating the performance of employees under his/her supervision and imposing corrective action/discipline when circumstances warrant. Advises Leadership of labor matters and assists in adjudicating all complaints filed including grievances. Participates in regular training and feedback to labor and management staff. Communicates areas of accountability and performance expectations to labor and management staff. Develops, communicates, maintains and improves operating and administrative procedures (consistent with area procedures and objectives) designed to provide required information and facilitate internal practices. Ensures certifications and required training and clearance is current for you and your staff. Ensures that all company policie…

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