Assistant Manager, Moving Services

Job Description Moving Services has an outstanding opportunity for an Assistant Manager to join their team. About this Opportunity Under the administrative direction of the Moving & Surplus Manager, the Moving Assistant Manager is responsible for program operations and administration, vendor and contract administration, personnel management, financial management, workplace safety and compliance, customer service and outreach, and program results for the UW Moving program. This position supervises, directs, and schedules the work of a Program Support Supervisor II and a Program Coordinator, ensuring effective team operations and service delivery. The Moving Assistant Manager is also responsible for strategic planning, organizing, controlling, evaluating the activities of the Moving Services program, and providing excellent customer service to internal and external customers. This position manages the coordination, scheduling, execution, and billing of a broad spectrum of moves across the University, ranging from routine departmental relocations to complex, time-sensitive projects involving senior leadership, UW Medicine, and off-campus or out-of-state programs, where continuity of operations and risk mitigation are essential. This position also oversees multi-phase moves associated with construction, renovations, space reconfigurations, and institutional events. With significant authority to establish policies, guidelines, and standard operating procedures, the Moving Assistant Manager ensures alignment with organizational strategy and department/institutional policies. This position requires a strong understanding of hazardous and regulated materials, as it involves ongoing collaboration with Environmental Health & Safety and other partners on related matters. The Moving Assistant Manager must be able to interpret, educate, and apply federal, State, and local government regulations in conjunction with daily activities. The Moving Assistant Manager must be able to work collaboratively with the Surplus team, other Materials Management staff, and vendors. The Moving Assistant Manager must understand collective bargaining agreements and have the ability to work effectively with union representatives. The Moving Assistant Manager is a key participant in the Materials Management Leadership team, ensuring that strategy and operations are coordinated among the departments’ varied programs and services. Key Responsibilities Program Operations and Administration (25%): Manage the day-to-day operations of the moving operations program including coordination, scheduling, and execution of routine and complex relocation projects. Monitor activities and ensure customers are served, daily operations meet quality standards, and operational requirements are fulfilled. Oversee maintenance of Moving work management system in partnership with the UWIT Business Application Services team. Coordinate and prioritize system updates and improvements. Communicate system updates and changes to staff and clients. Oversee staff training. Oversee program email account and website. Expand and improve website information, service-based email, or other electronic communication tools. Oversee preparation and timely distribution of service estimates. Manage procurement of supplies, materials, tools, and equipment for use in moving operations. Manage equipment storage areas and maintenance schedules; develop and implement equipment replacement schedules. Collaborate with Fleet Services in the purchase, lease, and maintenance of Moving program vehicles. Safety & Compliance (15%): Serve as liaison between UW Moving Services, UW Surplus, EH&S, Regulated Materials Office, contracted vendors, and other campus partners to mitigate risk from hazards, and ensure safe handling of University furniture, equipment, and materials. Provide health and safety leadership and direction, in consultation with EH&S, to Moving staff, relocation vendor staff, and clients. Conduct …

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