Assistant Dispatcher/Office Coordinator

K&A Express, Inc is a growing trucking company based in Woburn, Massachusetts. We are looking for a full-time assistant dispatcher/office coordinator to join our team in our Woburn office to support daily logistics and operations, including tracking and scheduling shipments, communicating with drivers and customers, managing transport paperwork and updating delivery scheduled. They will also handle important office responsibilities including billing, invoices, payroll support, work order, paperwork, and general office administration. Job Duties include: · Driver Support: Maintain phone contact with drivers to provide route updates, address road delays and monitor transit progress. · Customer Support: communicate with customers and resolve questions and issues. · Data & Paperwork: Accurately enter load details, driver logs, bills of lading and proof of delivery into the company software. · Scheduling Assistance: Help with planning, organizing and implementing daily driver assignments, scheduling driver assignments and customer pickup requests. · Compliance Tracking: Maintain accurate records, review driver paperwork and help ensure adherence to safety rules and Department of Transportation. · Billing Support: Enter invoices into Quickbooks · Payroll Support: Verify timesheets and process payroll Qualifications: · Education: High School Diploma of GED required; associate or bachelor’s degree is a plus · Experience: 1 year of dispatching experience · Technical Skills: Computer proficiency, including Microsoft Office (Excel and Word) and familiarity with Transportation Management Software · Other Skills: Strong verbal and written communication skills, ability to multi-task, strong attention to detail, ability to work well in a fast-paced environment; good organization skills Job Details and Benefits: · Monday – Friday 8:30am-5:00pm schedule · Full-time position · Pay $22-$26 per hour based on experience · Additional training available to grow and take on additional responsibilities · Medical, dental, and vision coverage · Paid vacation which increases based on seniority · Paid sick time **Please submit your resume – No phone calls** Pay: $22.00 - $26.00 per hour Expected hours: 40.0 per week Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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