Assistant Director, Information Technologies

Position Summary This position is a direct supervisory role of the software support and student technology support services personnel. It is also responsible for maintaining the inventory of computer equipment and peripherals on all sites; supply chain management for IT equipment, coordinating the assignment and processing of projects and requests for IT services for all sites; coordinating budgeting plans for addressing technology life cycle needs; assisting in project management aspect of IT; assisting in budget management and report development; assisting in the management and support of the IT help desk and the Student Technology Support Center. Work involves the application of initiative and independent judgment. This position may serve in a decision-making role for the entire Information Technologies department in the absence of the Chief Information Officer. Salary: Appropriate placement on ACCS Salary Schedule C3, Grade I: $73,793 - $107,177 (Salary within this range is determined by your documented years of full-time related work experience) Applicants must meet the minimum qualifications and must submit a complete application packet through the on-line application system to be considered. A complete application consists of the following: An online application Current résumé Copy college transcripts (Transcript of college work verifying degree requirement; must include degree awarded and date confirmed. Unofficial transcripts will be accepted before the deadline, but official transcripts must be received if employed.) Application materials must provide documentation that the applicant meets all minimum qualifications. Applicants must provide information from previous employers documenting full-time related work experience if an offer is made. Essential Duties and Responsibilities Lead software support and student technology support services personnel in duties and assignments according to the priorities of the College and the department. Assist the Chief Information Officer (CIO) with project management, Banner, and other IT projects. Assist CIO with the development and administration of the departmental and technology budgets; maintain departmental policies and procedures; maintain technical policies and software licenses. Supervise the Student Technology Support Center and oversee the equipment loaner program. Work with technicians to continuously review and improve processes to increase efficiency. Assist in administering the deployment, monitoring, maintenance, development, and support of all hardware and software based on institution-wide needs. Assign work orders and monitor successful completions. Enter purchase requisitions and support supply chain management. Develop and maintain budget reports. Coordinate/maintain IT inventory, capitalized and non-capitalized equipment. Act as a liaison between the IT department and vendor/partners to promote positive and productive relationships. Assist the CIO with coordination and administration of vendor, consultant, and service contracts. Evaluate, recommend, and assist in the acquisition and/or discontinuance of technology equipment within the College including infrastructure equipment and workstations. Assist in the administration and support of the college’s physical security and notification system. Manage the Student Technology Support Center and oversee the equipment loaner program. Work with technicians to continuously review and improve processes to increase efficiency. Act as liaison between the Systems, Software, and Reporting service arms of the IT department and the CIO. Act as point of contact for Alabama Super Computer Authority. Coordinate with the CIO and assist in streamlining work processes and policies to ensure the College’s services and systems are effective and efficient. Assist CIO with maintaining departmental outcomes and reporting to SACSCOC. Respond to user problems; assist in identifying computer software and hardwar…

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