Arena Operations - Day Shift

POSITION SUMMARY The Full-Time Day Shift Arena Operations Employee is responsible for supporting the daily operation, maintenance, safety, cleanliness, organization, and event readiness of the arena and its operational areas. This position provides dedicated daytime operational coverage and works closely with the Operations Manager, Event Managers, Building Operations, Engineering, Housekeeping, Security, and other internal departments to ensure the facility remains safe, functional, organized, and prepared for scheduled events and daily business activities. The position will perform routine facility inspections, preventive maintenance activities, work orders, event preparation, equipment and inventory management, storage organization, and general arena operations duties. The Full-Time Day Shift Arena Operations Employee is expected to take ownership of assigned responsibilities, identify operational concerns before they become larger issues, and communicate effectively with supervisors and other departments. ESSENTIAL FUNCTIONS 1. Daily Arena Operations Perform daily inspections of assigned facility and operational areas. Identify and report maintenance, safety, cleanliness, and operational deficiencies. Assist with daily opening and preparation of the facility. Maintain assigned areas in a clean, organized, safe, and event-ready condition. Monitor back-of-house areas, storage spaces, loading docks, event spaces, and other operational areas. Respond to routine facility operational needs during the day shift. Assist Operations Management with daily facility priorities and special projects. Maintain professional communication with employees, vendors, contractors, clients, and event representatives. 2. Event Preparation and Operations Assist with preparation and setup for NBA games, concerts, sporting events, conventions, trade-shows, meetings, and other special events. Assist with event conversions, including setup, changeover, and breakdown activities. Prepare and position tables, chairs, barricades, stanchions, mats, equipment, and other event-related assets. Support basketball operations and game-day requirements, including court preparation and goal/stanchion preparation. Ensure event equipment is properly staged, maintained, and returned to designated storage locations. Complete assigned event preparation tasks within established timelines. Communicate event-related concerns to the appropriate Operations or Event Manager. 3. Preventive Maintenance and Work Orders Perform assigned preventive maintenance activities in accordance with established schedules and procedures. Complete routine inspections of facility equipment, operational areas, storage areas, and other assigned spaces. Complete assigned work orders accurately and within established timelines. Document completed work and report unresolved issues to management. Identify recurring facility issues and recommend opportunities for corrective action. Assist Building Operations, Engineering, contractors, and vendors with maintenance and facility improvement projects. Assist with facility upgrades, repairs, and operational improvement projects as assigned. 4. Safety and Risk Management Follow all company, facility, OSHA, fire/life-safety, and applicable regulatory requirements. Participate in required safety meetings, training, inspections, and drills. Immediately report unsafe conditions, damaged equipment, hazards, or other potential risks. Maintain clear emergency exits, access routes, work areas, and operational spaces. Properly use required personal protective equipment. Operate tools, machinery, vehicles, lifts, and other equipment only when properly trained and authorized. Follow established procedures for incident reporting and emergency response. Maintain awareness of changing event and facility conditions that may create operational or safety concerns. 5. Equipment, Inventory, and Storage Maintain organized and accessible equipment storage areas. Assist with in…

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