Area Manager II - Tracy, CA
Amazon.comDESCRIPTION Lead a frontline team inside one of Amazon's most advanced robotics fulfillment centers. As an Area Manager at our Tracy, CA site (OAK4), you own a shift and a team — you'll directly shape how millions of customer orders move safely, accurately, and on time. This isn't a desk job; it's a leadership proving ground where your decisions have same-day impact and your team looks to you to set the tone. Our Operations network delivers for Amazon customers every day across three major workflows: First Mile (where product is housed and ready for order), Middle Mile (where the order is hauled to your area), and Last Mile (when the product is delivered to the customer's door). All workflows have slight building variations, but one thing is constant: our dedication to the customer. What you'll gain You'll run a shift inside one of Amazon's most advanced robotics (AR) sortable fulfillment centers — a high-tech operation where your team works alongside automation to move products at scale. This is hands-on experience you can't get just anywhere: leading people in a fast-paced, tech-forward environment, driving process improvement, and building operational expertise that's valued across the industry. You'll sharpen skills in people leadership, data-driven decision-making, safety and quality management, and continuous improvement. Life at OAK4 OAK4 is a high-tech robotics (AR) sortable fulfillment center** — a 1M+ sq ft operation where associates work alongside automation to move products smaller than a microwave. It's a modern, tech-forward floor: a place to build real Lean / process-improvement expertise and lead in a innovative operations environment. Why Tracy, CA? Tracy gives you Bay Area access without Bay Area housing prices** — sitting at the crossroads of I-205, I-580, and I-5 with easy reach to the Bay and Sacramento. Expect roughly 73% sunny days a year, above-average schools, low crime, parks, farmers markets, and local wine country. A great fit for families and anyone who wants more space for their money. What you'll do Support, mentor, and motivate your hourly team — your leadership is the difference-maker Own safety, quality, productivity, and customer delivery promises for your area Partner with Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to hit business goals Drive continuous improvement and solve problems in real time on the floor Key job responsibilities Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and customer delivery promises Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies and can be loud Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climb and descend stairs (applies to sites with stairs) Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings. BASIC QUALIFICATIONS 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays PREFERRED QUALIFICATIONS 1+ years of performance metrics, process improvement or lean techniques experience Experience with process improvements (Lean Six Sigma and/or Kaizen) Experience using strong customer service, communication, and interpersonal skills Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field Experience in one or more of the follow…