Area Manager, Fulfillment
GoBoltAt GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes – from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way. We're building North America’s largest electric vehicle fleet to help bring sustainability to an industry notorious for its heavy impact on the environment. We are in high growth mode and building for the future, which is where you come in! We are on the lookout for an Area Manager in Houston Texas, who shares our passion for customer satisfaction and safety excellence. In this dynamic role, you will play a crucial part in maintaining and reinforcing our commitment to a secure and healthy work environment. Role Details: Salary: $75k-$85k Hours & Schedule: 4 days | 10 hour shifts Two shifts available: Sun-Weds 8am-6pm Weds-Sat 8am-6pm Location: 15655 Milner Road, Houston, TX, 77032 Key Responsibilities: Training and coaching a team of warehouse associates, order pickers, packers, and receiving clerks to maintain high productivity and accuracy standards Ensuring high levels of process adherence and order quality through floor audits, pick/pack accuracy reviews, and cycle count reconciliations Monitoring and reporting key fulfillment KPIs to management, including units per hour, order accuracy rate, on-time shipment rate, and inventory shrinkage Fostering a culture of workplace safety, ergonomic best practices, high service levels, and productivity across all warehouse zones Participating in budget development and oversight for the fulfillment operation, including labor planning, packaging materials, and equipment costs Maintaining best practices, sustainable operations, and performance standards aligned with fulfillment center benchmarks Overseeing health and safety training and ensuring compliance with health and safety regulations specific to warehouse environments (forklift operation, racking safety, hazmat handling, etc.) Leading team check-ins/huddles and communicating updates on company policies, SLA targets, and daily operational priorities Coordinating, assigning, and reviewing the work of employees engaged in receiving, putaway, picking, packing, shipping, replenishment, and inventory management; coordinating workflow across fulfillment zones; scheduling labor by shift and volume forecast Overseeing daily space and labor utilization across the fulfillment center, planning efficient slotting strategies and staffing levels based on order volume and SKU velocity Delegating and participating in on-site responsibilities including receiving inbound freight, verifying purchase orders, directing putaway, and supporting packing and shipping operations Solving complex problems in real-time — including order exceptions, inventory discrepancies, equipment downtime, and carrier pickups — while keeping cross-functional leadership informed of outcomes Conducting interviews with prospective team members and making hiring decisions; onboarding and training workers in fulfillment procedures, safety protocols, WMS usage, and company policies Leading team development and cultivating values of operational excellence, accuracy, and professionalism across all fulfillment functions Requisitioning packaging supplies, materials handling equipment, and warehouse consumables Ensuring proper operation of warehouse equipment and machinery — including conveyors, forklifts, pallet jacks, and scanners — and coordinating maintenance and repair work May perform the same duties as workers supervised, including picking, packing, and receiving What We Are Looking For: 3+ years of experience in fulfillment operations, and logistics; Bachelor's degree in business administration, logistics, supply chain management, or a related field. Advanced degree or certifications (e.g., MBA, PMP, Six Sigma) are a plus 2+ years of man…