Appointment Setter / Telemarketing & Dispatcher

WE'RE HIRING! Appointment Setter / Telemarketing & Dispatcher Home Improvement & Construction Company Location: Tarzana, CA Schedule: Monday–Friday | 9:00 AM–5:00 PM Sunday availability is highly preferred. We are a growing Home Improvement & Construction company specializing in ADUs, Garage Conversions, Room Additions, and Home Remodeling. We are looking for a highly motivated, experienced, and results-driven Appointment Setter / Telemarketing Specialist to join our team. We need a strong communicator who knows how to turn phone conversations into qualified appointments! This position is ideal for someone who is confident on the phone, persuasive, organized, proactive, and comfortable working in a fast-paced, sales-driven environment. Key Responsibilities Cold & Warm Calling: Contact new prospects, internet leads, and existing customers to generate appointments. Lead Conversion: Engage potential clients, identify their needs, overcome objections, and convert leads into qualified appointments. Appointment Setting: Schedule high-quality appointments for our sales representatives. Appointment Confirmations: Confirm upcoming appointments, minimize cancellations and no-shows, and coordinate rescheduling. Follow-Ups & Rehash: Consistently follow up with interested prospects, reconnect with old leads, and maximize every opportunity. Calendar Management: Manage and organize the company's calendar, coordinate appointments, and maintain accurate schedules for our sales team. Sales Dispatch: Assign and coordinate appointments for 2–3 sales representatives, ensuring efficient scheduling and communication. CRM Management: Maintain accurate lead records, update statuses, document conversations, and track follow-up activities. Daily Performance: Maintain a high volume of calls and consistently work toward appointment-setting targets. Requirements EXCELLENT, FLUENT ENGLISH – A MUST! Clear, professional, articulate communication and outstanding phone skills. Proven experience in Appointment Setting, Telemarketing, or Lead Confirmation – REQUIRED. Previous experience in the Construction / Home Improvement industry is strongly preferred. Strong sales mentality with the ability to persuade, handle objections, and close appointments. Confident, energetic, and engaging phone presence. Excellent organizational and multitasking skills. Ability to manage multiple sales representatives' calendars and appointments. Strong computer skills, including CRM systems, Google Calendar, Google Sheets, and Excel. Self-motivated, reliable, detail-oriented, and results-driven. Ability to work independently and perform under pressure. Spanish-speaking is a plus. Who We're Looking For We want someone who: ✔ Knows how to take control of a phone conversation and build rapport with potential customers. ✔ Doesn't give up after the first unanswered call or objection. ✔ Understands the importance of consistent follow-ups and lead management. ✔ Can keep our sales team's calendars organized and filled with quality appointments. ✔ Takes ownership of their responsibilities and works proactively without constant supervision. ✔ Is hungry for success, motivated to achieve results, and eager to grow with the company. Position Detail Tarzana, California Monday–Friday: 9:00 AM–5:00 PM Sunday availability preferred. This is a great opportunity to join a growing construction company with an active sales team and opportunities for professional growth. If you're a strong closer on the phone, know how to convert leads into appointments, and can keep a sales team organized and productive, we want to hear from you!To Apply: Send your resume and a brief description of your relevant experience via direct message. 818-664-9928 Pay: From $25.00 per hour Expected hours: 40.0 – 50.0 per week Work Location: In person

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