Appointment Scheduler/Rental Coordinator

Job Overview As an Appointment Scheduler/Rental Coordinator, you’ll keep rental operations moving by coordinating appointments, supporting customers, and helping manage vehicle availability. You’ll handle calls and administrative tasks with care, communicate clearly, and work closely with sales and maintenance teams to keep schedules and inventory current. Your impact: Accurate scheduling and responsive customer service help renters plan confidently and help the team coordinate available vehicles. Responsibilities Schedule appointments, confirm rental details, and update customer and vehicle records through accurate data entry. Respond to customer questions by phone and in person, using professional phone etiquette and clear communication. Support rental sales, including customer needs assessment, product recommendations, and negotiation when appropriate. Track vehicle availability and assist with inventory management, inventory control, and maintenance coordination. Complete administrative tasks using Microsoft Office, including Microsoft Word, and follow safe procedures when handling or moving items. Skills Required: Customer service, phone communication, phone etiquette, communication skills, organizational skills, data entry, administrative experience, and technical proficiency with Microsoft Office. Helpful: Automotive rental industry experience, retail sales, outside sales, sales management, public speaking, and negotiation experience. Helpful: Inventory management or inventory control experience, maintenance coordination, and familiarity with retail math. Ability to operate a standard passenger car and perform manual handling, including heavy lifting, safely. Bilingual or multilingual abilities are welcome. Pay: $21.00 - $23.00 per hour Expected hours: 40.0 per week Benefits: Health insurance On-the-job training Opportunities for advancement Work Location: In person

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