Application Engineer II - WMS
Subaru of America, Inc.Summary The Application Engineer II designs, configures, enhances, maintains, and supports business-critical Warehouse Management System (WMS) applications. Working within established architecture and technical direction, this independent contributor applies technical and warehouse process knowledge to deliver reliable system changes, integrations, reports, and production support solutions. The position partners with warehouse operations, business analysts, technical teams, and vendors throughout the solution lifecycle. Enterprise WMS experience is required. Strong hands-on Oracle SQL and PL/SQL skills are required to analyze WMS data, troubleshoot application behavior, support integrations, develop reports, and perform query-level optimization. This is a WMS application engineering role, not a database administration role. Manhattan WMOS experience is preferred, but candidates with experience in another enterprise WMS and the ability to learn Manhattan WMOS will be considered. Primary Responsibilities Application Software Development - 20%: Configure and enhance WMS functionality and develop application components, integrations, operational and analytical reports, and technical utilities based on approved warehouse business and technical requirements. Application Software Maintenance - 20%: Diagnose and correct complex WMS application defects using logs, SQL, interface data, configuration, and system behavior analysis. Perform query-level analysis and optimization, and engage database specialists for indexing, instance tuning, database architecture, or other database administration changes. Application Software Roadmap - 15%: Contribute to the WMS application roadmap by assessing business needs, system capabilities, enhancements, upgrades, integrations, technical improvements, and support priorities. Testing and Performance - 15%: Design and execute WMS functional, integration, regression, and application performance tests. Support system integration testing, user acceptance testing, production deployment, and post-release validation. Documentation and Recovery - 15%: Create and maintain technical documentation, support procedures, interface specifications, test evidence, and user documentation. Follow established source control, backup, and recovery practices. Horizon Scanning - 15%: Develop an understanding of WMS capabilities, warehouse technology, and relevant product developments. Contribute to evaluating their potential impact and usefulness to the organization. Additional Responsibilities Partner with warehouse operations and business analysts to understand inbound, inventory, outbound, and shipping processes; clarify requirements; and implement approved WMS solutions. Support interfaces between WMS, ERP, transportation, parcel, automation, reporting, and related platforms. Configure and support WMS functions, workflows, and business rules within established standards and design direction. Use SQL and PL/SQL to analyze WMS transactions and data, investigate production issues, support interfaces, and develop operational and analytical reports. Validate report accuracy and optimize application queries when needed. Collaborate with internal teams, consultants, software vendors, and infrastructure partners to resolve issues and deliver changes. Provide clear status updates, document root cause and resolution, and contribute to knowledge transfer within the team. Participate in scheduled on-call and after-hours production support as required. Follow organizational change management, security, software development, and project delivery practices. Qualifications Bachelor's degree in a related field of study required, or high school diploma with equivalent relevant experience in lieu of a degree. At least 4–6 years of relevant and progressive experience, including hands-on support, implementation, configuration, or enhancement of an enterprise WMS, required. Ability to work independently on assigned solutions while seeki…