Application Analyst

Overview: About us Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program 15% Associate Discount Dave Ramsey’s SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership Responsibilities: What You’ll do As an Application Analyst, you will be overseeing practices and processes to ensure integrity, safety and availability of all data and applications of Rural King’s information systems. This position will ensure that the systems and system processes needed for the business to function are monitored, maintained, and running smoothly. Oversee and maintain optimal function of core systems, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules. Provide functional and technical support as well as troubleshooting and guidance to end users. Create and maintain functional documents such as training instructions and process materials for end users. Manage permissions, access, personalization, and similar system operations and settings for end users. Assist with training end users on software systems. Program custom functions and documentation such as automated queries, filters, macros, and reports. Compile or assist with the acquisition of complex data reports, summaries, and logs for senior executives and internal business groups. Serve as a lead liaison between the different business groups, information services, external vendors, and other stakeholders for system issues. Plan and execute application updates, version upgrades, and patches. Provide technical assistance when applications are being designed, developed, and tested. Participate in all phases of Software Development Life Cycle (SDLC). Analyze and review enhancements for compatibility and insure they adhere to operating guidelines. Coordinate and administer integration testing. Prepare and present status reports to internal customers. Collaborate with internal teams to create test cases. Monitor application for compliance to IT standards & policies. Act as a technical point of contact to fix application and systems issues - usually on an immediate basis. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors…

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