AOG Operations Coordinator

AOG Operations Coordinator Company: Cyient Location: East Hartford, CT or Remote Eligible Pay Rate: $29-$34/hour Employment Type: Full-Time (40 hours/week) Shift: 11:00 AM - 7:00 PM Travel: Less than 5% Position Summary Cyient is seeking an AOG (Aircraft on Ground) Operations Coordinator to support airline customers by expediting critical spare parts deliveries and minimizing aircraft downtime. This role requires strong customer service skills, attention to detail, and the ability to coordinate with cross-functional teams in a fast-paced environment. Key Responsibilities Coordinate and expedite AOG spare parts orders for airline customers. Track orders and shipments using SAP, Microsoft Dynamics, and Microsoft Office tools. Monitor deliveries through completion and provide status updates to customers. Support customer and ATA code corrections using engine maintenance manuals. Prepare weekly status reports on active AOG events. Collaborate with warehouse and logistics teams to ensure timely order fulfillment. Identify process improvement opportunities and support updates to standard work procedures. Qualifications Strong customer service, communication, and organizational skills. Proficiency in Microsoft Office applications. Experience with SAP and/or Microsoft Dynamics preferred. VBA programming and Excel macro experience preferred. Aerospace, aviation, logistics, or supply chain experience is a plus. Education Bachelor's degree preferred, or equivalent combination of education and experience. Pay: $29.00 - $34.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Tuition reimbursement Application Question(s): This role is subject to ITAR restrictions and requires U.S. Citizenship only. Do you meet this requirement? If you were selected, when would you be available to start This position is budgeted for hourly $29-$34 Please confirm if this range meets your compensation expectations. Work Location: In person

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