Airfreight Operation Manager
360LION EXPRESSAbout Us Established in 2015, WGL Group is a group of companies of logistics solutions providers dedicated to the cross border trade and e-commerce industry between China and LatAM with leading international logistics solutions and fulfillment services. Our focus is cross border logistics and fulfillment services to Latin American countries including Mexico, Brazil, Chile, Colombia, Peru, Ecuador, etc. Job Brief If you can: Independently manage end to end airfreight operations, including booking, cargo handling, breakdown, build up, and security screening coordination; Drive operational improvements, optimize third-party resources, and reduce per kilogram handling costs; Support the implementation of TSA, CCSF certification and build in house air cargo handling capabilities; Then you are the Airfreight Operation Manager we are looking for! Key Responsibilities Airfreight Operations Management: Oversee end to end airfreight transshipment operations at the Miami hub (MIA), including cargo receiving, breakdown, build up, screening coordination, airline booking, and cargo handover. Operational System Development: Establish and optimize local airfreight SOPs, coordinate third-party freight forwarders and handling agents, and ensure efficient, compliant operations. Certification & Compliance: Coordinate with headquarters to support TSA CCSF certification application and implementation, including relevant operational procedures, facility readiness, and screening arrangements. Cost Optimization: Optimize in house and outsourced handling models, improve warehouse space utilization, and reduce per-kilogram operational costs. Airline Coordination: Manage daily airline coordination, execute existing capacity agreements, secure additional cargo space when needed, and negotiate competitive rates. Issue Resolution: Identify and resolve operational exceptions, coordinate with relevant stakeholders, and ensure service efficiency and operational continuity. Job Qualifications Minimum 5 years of experience in airfreight forwarding or air cargo operations, preferably with hands-on experience in the U.S. market. Strong knowledge of international airfreight operations, including cargo transshipment, breakdown, build-up, security screening, and airline handling procedures. Familiarity with U.S. TSA regulations and air cargo security requirements, including IAC, IATA, and CCSF. Experience supporting CCSF certification applications or implementation is highly preferred. Proven ability to coordinate freight forwarders, airlines, ground handling agents, and other third-party service providers. Strong operational management, SOP development, cost control, and problem-solving skills. Proficient in English, with strong communication and cross-cultural collaboration skills. Previous airline experience, airline capacity coordination, or commercial negotiation experience is a plus.