Air Logistics Team - Manager

About GLOVIS America Inc. GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies. Summary The Air Logistics Manager is responsible for overseeing international air import and export operations, financial performance, and operational excellence initiatives. This role ensures efficient and compliant transportation execution, manages shipment profitability and financial controls, and drives continuous process improvements to support customer satisfaction, operational efficiency, and business growth. Responsibilities Air Import & Export Operations Manage end-to-end air import and export operations, ensuring timely and accurate movement of international shipments. Coordinate with airlines, freight forwarders, customs brokers, trucking companies, warehouses, and overseas offices/agents to ensure smooth shipment execution. Arrange air freight bookings, confirm flight schedules, and monitor shipments from origin through final delivery. Prepare, review, and process international shipping documentation, including MAWB, HAWB, commercial invoices, packing lists, certificates of origin, and other required documents. Coordinate U.S. Customs clearance for import shipments and communicate with customs brokers to resolve documentation, clearance, or compliance issues. Ensure export shipments comply with applicable U.S. export regulations, airline requirements, and customer-specific procedures. Track and trace shipments and proactively communicate shipment status, delays, exceptions, and corrective actions to customers and internal stakeholders. Coordinate pickup, airport transfer, customs clearance, warehouse handling, and final-mile delivery according to customer requirements. Review freight charges, airline rates, trucking costs, handling fees, and other transportation expenses to ensure billing accuracy and cost control. Prepare customer quotations and analyze transportation options to provide competitive and cost-effective logistics solutions. Investigate and resolve operational issues including flight delays, cargo discrepancies, customs holds, documentation errors, damaged cargo, and delivery exceptions. Maintain close communication with customers to understand shipping requirements and provide responsive operational support. Work closely with overseas offices and global logistics partners to coordinate international transportation and ensure shipment visibility. Accounting, Billing & Financial Settlement Manage Accounts Payable (A/P) and Accounts Receivable (A/R) related to air import and export operations. Review and verify vendor invoices, airline charges, trucking costs, customs brokerage fees, warehouse charges, and other logistics-related expenses. Process customer billing and ensure accurate invoicing based on approved quotations, shipment records, and contractual rates. Reconcile A/P and A/R transactions, identify discrepancies, and coordinate with vendors, customers, and internal accounting teams to resolve billing issues. Monitor outstanding receivables and support collection activities to ensure timely customer payments. Perform shipment-level cost and revenue settlement, ensuring all operational expenses and customer charges are accurately recorded. Review shipment profitability by comparing revenue, cost, and margin and investigate unusual variances. Support month-end closing activities, including revenue and expense reconciliation, accruals, outstanding A/P and A/R review, and financial settlement of open…

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