Air Import Coordinator

Overview As an Air Import Coordinator, you’ll keep international shipments moving from arrival through delivery. You’ll coordinate with customers, airlines, carriers, customs partners, and internal teams to manage shipment details, resolve issues, and provide clear updates. Your work brings together air freight, shipping logistics, trade compliance, and customer service in a fast-moving supply chain environment. Duties Coordinate air import shipments, transportation planning, documentation, data entry, and shipment tracking from origin through final delivery. Communicate with clients and service partners, manage account needs, and build strong customer and client relationships. Review shipment records for accuracy and support compliance with international trade regulations Coordinate with freight forwarders, carriers, support freight brokerage and third-party logistics (3PL) activities. Your impact: Accurate coordination and timely updates help customers plan confidently and keep their supply chains moving. Requirements Strong customer service, client communication, organization, and problem-solving skills; able to manage details across multiple shipments. Microsoft Office proficiency and comfort with data entry and logistics systems; transportation management systems and CRM software experience are useful. Logistics company, freight forwarding, air freight, or broader supply chain experience is preferred. Knowledge of supply chain management, transportation management, freight, trade compliance, and international trade regulations is an asset. Sales-related experience is helpful, including account or sales management, B2B or inside sales, logistics or transportation sales, carrier sales, negotiation, contracts, and freight brokerage. Pay: $42,000.00 - $55,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

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