Air Freight Specialist (Import & Export)

Delivering Passion with Every Shipment! Established in 2001, Apex Logistics International has become a top dependable solution for those seeking expertise in freight forwarding, contract logistics, customs brokerage, transportation management, warehousing, and distribution. With a presence in 70 countries across six continents, 42 offices, 2,500+ dedicated employees, and consistent, dependable services, Apex continues to grow rapidly and deliver passion worldwide. SUMMARY : This role is responsible for coordinating and managing daily import and export air freight operations to ensure shipments move efficiently, accurately, and in compliance with customs and regulatory requirements. RESPONSIBILITIES: Monitor air import and export shipments, follow-up, tracking and tracing, problem identification and timely resolution; Interact with customers on phone; provide shipment status, customs regulations and procedures; handle customer complaints and concerns. Build close, strong relationships with all our customers, overseas agents and service providers; Complete processing of all documentation required including invoicing and import declaration if required; Conduct research and analysis of routes using historical data, reports and reviews Day to day operations to include dealing with customers, customs clearance & other reports and administration duties. Ensure all quality control procedures are updated and adhered to. Perform other duties as assigned QUALIFICATIONS: 3-5 years’ experience in air freight forwarding and logistics industry Minimum relevant bachelor’s degree or college diploma Excellent interpersonal, problem solving and analytical skills Detail-oriented, strong communication skills Proficiency in the use of Microsoft Office Suite

View the full posting and apply