Air Freight Operations Coordinator

Air & Ocean Freight Coordinator Salary: $55,000–$65,000 Hands-on air freight operations role with Air & Ocean capability. CargoWise required. Air freight must be the majority of recent experience — not procurement and not primarily ocean. Strong sea import experience is required in addition to air. Join a people-first global freight forwarder recognized for 10+ years as a Top Company for well-bein
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g, stability, and career growth. You'll work across a 35+ country network on time-critical and complex shipments, with flexible onsite, hybrid, or remote models, internal mobility, and ongoing training and certifications. The culture is built around empowered operators, fast decision-making, and strong client service. Responsibilities Manage air freight shipments A–Z from origin to final delivery. Book cargo, coordinate pickups, prepare documentation, follow up with airlines, track, arrange delivery, and bill. Support sea import operations — ISF/AMS filings, ocean documentation, terminal and intermodal coordination, and exception handling. Work with airlines, ocean carriers, truckers, terminals, customers, and internal offices on bookings, pickups, docs, and cargo recovery. Monitor milestones, flag delays/exceptions early, and fix issues to hold service levels. Keep documentation, system updates, costs, and final billing accurate. Support air freight quotes by checking routing, transit times, capacity, and operational feasibility. Handle priority, bonded, FTZ, cross-border, and other complex shipments with tight follow-up through the full lifecycle. Requirements 5–10 years of hands-on Air & Sea Freight Operations experience in freight forwarding. Air freight must be the majority of recent experience (air export and/or air import). Not procurement. Not primarily ocean. Strong Sea Import Operations experience, ideally with a minimum 70% Imports / 30% Exports ratio on the ocean side. CargoWise experience (must-have). Knowledge of AES, TSA requirements, and air freight documentation. Knowledge and/or certifications in AMS, ISF, FMC, and IMDG. Knowledge and experience with Bonded Freight, FTZ, and Cross-Border operations. Strong network and operational experience with terminals and intermodal vendors. Able to run multiple shipments, priorities, and urgent requests independently in a fast-paced environment. Strong customer service, communication, and problem-solving. Bilingual Spanish/English is preferred, but not mandatory. Ideal Aerospace or time-critical / AOG shipments. Support of multiple internal offices or internal customers. Hazmat / DG handling across air and ocean. Benefits Medical, dental, and vision insurance 401(k) Paid time off and paid holidays

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