Air Export Specialist
DHLAir Export Specialist
Job Summary of Air Export Specialist:
The role is responsible for coordinating the movement of air export shipments, serving as the main point of contact between customers, carriers, and internal teams. This role ensures accurate documentation, timely shipment execution, and adherence to compliance and operational standards, while maintaining excellent customer service thro
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ughout the process.
Job Duties and Responsibilities of Air Export Specialist:
• Coordinate all aspects of air export shipments, ensuring timely bookings with airlines on behalf of customers.
• Prepare and manage export documentation, including Certificates of Origin, Cargo Manifests, NAFTA Certificates, Airway Bills, and other required documents.
• Comply with AES (Automated Export System) filings for customs requirements.
• Ensure timely delivery of cargo by coordinating with customers and/or warehouse teams.
• Maintain ongoing communication with customers and overseas teams to track shipment status and meet delivery commitments.
• Follow up with airlines to monitor departures, arrivals, and updates.
• Ensure accurate and timely invoicing of services rendered.
• Maintain and update customer profiles in company systems.
• Meet all assigned KPIs and adhere to company procedures.
Qualifications and Experience of Air Export Specialist:
• 1+ year of experience in transportation, logistics, or freight forwarding; air export experience preferred but not required.
• Must be 18 years of age or older.
• Exceptional customer service skills with strong attention to detail and follow-up abilities.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Familiarity with Cargo Wise or similar logistics systems is a plus.
Benefits of Air Export Specialist:
• Competitive base salary with performance-based incentives.
• 401(k) Match: $1-for-$1 up to 4% quarterly plus 2% annual base contribution.
• Stock Purchase Plan offering discounted Deutsche Post AG shares.
• Comprehensive medical coverage including preventive care, inpatient/outpatient services, and prescriptions.
• Optional vision and dental coverage.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
Salary:
$21.32 - $28.43 per hour, based on experience.
About Company:
DHL Global Forwarding (DGF) is a leading provider of air and ocean freight services and part of Deutsche Post DHL, operating globally with approximately 30,000 employees. DGF manages complex supply chains from factory to destination, delivering innovative logistics solutions while ensuring compliance and superior customer service. The DHL is committed to equal opportunity employment and fostering an inclusive, diverse workforce. Applicants must be legally authorized to work in the U.S.; visa sponsorship is not available for this role.