Air Charter & Expedited Logistics Specialist
Phoenix Services LLCFull-time | Four, 10-hour shifts, Thursday–Sunday or Friday–Monday Our client moves time-critical freight for OEMs, automotive manufacturers and 3PLs across North America by air charter, ground expedite and on-board courier. When a shipment can't be late, customers call them. They answer 24/7/365, with an average 15-minute response on door-to-door options. They are looking to hire a Operations Logistics Specialist to join them in ensuring that their customers freight gets to where it needs to be...quickly! Duties: Take inbound requests and capture the essentials: pieces, weight, dims, origin, destination, ready and protect times Source and quote air charter, ground expedite and hand-carry options on price, speed and reliability Coordinate every leg: pickup trucking, ground handlers, air carriers and final-mile delivery Catch operational risks early (runways, airport hours, loading equipment) and solve them Flight-watch active moves, update customers at each milestone, and re-plan fast when things change Follow our escalation process, bringing at-risk moves to leadership early Keep records and billing details accurate for single-invoice billing; hand off cleanly to the next shift Qualified candidates must have 2–3 years in air charter or aviation operations, aircraft/payload knowledge, clear, composed communication by phone and email under pressure, and be highly organized; must be able to run several live moves without dropping one. Must also be a self-directed individual and be comfortable wearing many hats on a small team. Reliable home office with high-speed internet also requried. Pay: From $55,000.00 per year Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work from home Work Location: Hybrid remote in Dexter, MI 48130