Air Cargo Agent (Import / Export)

Cargo Agent (Union) Aviation Services is a leading provider of ground support and facility cleaning services for some of the nation's busiest airports. As part of the United Service Companies family, we bring decades of experience, innovation, and dedication to the aviation industry. From terminal cleaning and baggage handling to cabin services and more, our expert teams work behind the scenes to
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keep the travel experience running smoothly and safely for millions of passengers each year.
With operations at major hubs across the country, U.Aviation Services combines a national footprint with a local team spiritbuilt on safety, service, and respect. Our mission is to create cleaner, safer environments while supporting the essential workers who make air travel possible every day. Whether you're new to the workforce or looking for a change, we provide the training, support, and flexibility you need to succeed.
We're proud to support our employees with: Flexible Schedules Full-time and part-time shifts available to fit your lifestyle Weekly Pay Get paid on time, every week Paid Training No experience?
The Cargo
Agent position supports various departments within the airport cargo operation, including Office and Warehouse operations. Office assignments may include administrative, clerical, customer service, documentation, and computer-based cargo functions. Warehouse assignments may include freight handling, loading and unloading, cargo movement, equipment operation, and other physical cargo-related duties.
Employees may be required to work in different areas of the cargo operation as business needs require. Candidates should be prepared to perform a variety of duties and work in a fast-paced airport environment. This position may be assigned to either Office or Warehouse operations.
Warehouse assignments are physically demanding and may require frequent standing, walking, lifting, pushing, pulling, bending, and working in varying temperatures. Office assignments may involve extended periods of sitting, computer use, data entry, documentation, customer service, and administrative work. All employees are expected to follow company policies, safety procedures, airline requirements, and applicable regulatory requirements.
Prepare, review, and process cargo documentation, including airway bills, manifests, delivery orders, and billing paperwork. Enter and maintain cargo shipment data in company and airline computer systems with a high level of accuracy. Coordinate inbound and outbound cargo activities with warehouse staff, drivers, airline representatives, and customers.
Respond to customer, airline, and internal inquiries regarding cargo status, delays, discrepancies, and releases. Ensure compliance with TSA, FAA, airline, and company regulations and procedures. Perform clerical tasks such as answering phones, responding to emails, scanning documents, and preparing daily reports.
Support supervisors and managers with administrative and operational needs as required. Perform other duties as assigned within the scope of the position and applicable union agreement. High school diploma or GED required.
Prior cargo, airline, logistics, or office experience preferred. Basic computer proficiency, including email, data entry, and office systems. Good communication and customer service skills. Ability to perform repetitive office tasks such as typing and file handling.
Ability to walk between office and warehouse areas as needed. Reliable transportation to work. Ability to work flexible shifts, including nights, weekends, holidays, and overtime as required by operations.
Follow all company policies, procedures, and safety requirements. Follow applicable TSA, FAA, CBP, OSHA, airline, and other regulatory requirements. Maintain required airport security credentials and certifications.
Properly clock in and out at the beginning and end of each shift. Demonstrate respectful and helpful behavior toward coworkers, airline personnel, customers, and

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