Agency Pick Up Rep
Northern Illinois Food BankWho We Are: Are you ready to join a team where your talent creates lasting change? At Northern Illinois Food Bank, every day is an opportunity to make a meaningful difference in the lives of our Neighbors, so that everyone in Northern Illinois has the food they need to thrive! Together we are a dedicated and innovative team committed to ending hunger in Northern Illinois. We embrace diverse perspectives, collaboration, and continuous learning, we celebrate successes, learn from challenges, and foster a culture of growth, optimism, and teamwork. Our Commitment to Diversity, Equity, and Inclusion: Northern Illinois Food Bank will embrace opportunities to stand in solidarity with our community and center the voices of those most impacted by systematic injustices. We affirm our commitment to anti-racism, to gender equity, to allyship, and to fairness as we work towards a hunger-free future and to create a better and more just world. The Opportunity: Northern Illinois Food Bank seeks an extraordinarily motivated candidate to join our team as an Agency Pick-Up Representative , supporting agency, inventory, and warehouse operations at the North Suburban Center through collaboration with team members, volunteers, and agency partners. This role performs a variety of duties across the center's operations, including preparing and distributing agency orders, receiving and moving product, maintaining accurate inventory, and supporting agency partners. The Agency Pick-Up Representative also assists with volunteer activities, distributions, production projects, and other center operations as needed. This role helps ensure daily operations run safely and efficiently while advancing our mission to provide food access to our neighbors. This Full-Time position is based out of our North Suburban Center (Lake Forest) location. Duties and Responsibilities: Assist Food Bank agency partners with picking up and loading orders, shopping for available products, and completing necessary order processes and paperwork. Provide responsive customer service to agency partners and hospitality to neighbors and members of the public visiting the center. Receive inbound product and donations and enter necessary information into the Warehouse Management System. Validate and confirm received product, including count, description, pack size, location, and code dates. Assist with the production, staging, and preparation of agency orders. Prepare and stock the Agency Shopping Area, including retrieving and staging pallets as needed. Support volunteer activities, including preparation and setup before volunteer shifts and assistance during shifts. Support indoor and outdoor distributions with setup, restocking, and traffic control. Operate powered industrial lift trucks to move product. Load and unload Food Bank vehicles and inbound/outbound freight as needed. Maintain accurate inventory records and assist with routine cycle counts, month-end, and year-end inventories. Monitor food quality and support safe food handling and sanitation standards. Maintain cleanliness and organization throughout the facility. Support other North Suburban Center and Food Bank operational needs as needed. Perform other related duties and/or responsibilities as assigned or required. Why Join Us: Make a Difference : Every role at Northern Illinois Food Bank directly impacts the lives of those we serve. Flexible Work Environment : We value work-life balance and support flexible work models. Comprehensive Benefits: Enjoy medical, dental, vision, retirement plans, paid time off, and more. The starting pay range for this position is $19.20/hr - $20.40/hr, based on skills and experience. Growth Opportunities : Invest in your career with professional development, career mapping, and leadership training. Inclusive Culture : Join a diverse, collaborative team that values equity and belonging. How to Apply: Are you ready to make a difference? Apply online at https://solvehungertoday.org/about/join-ou…