Advisor, Program Management

General Summary The Program Management Advisor provides technical expertise and strategic support for the planning, development, organization, coordination, and execution of programs and projects across multiple departments and business functions. This position evaluates business needs, researches emerging technologies and methodologies, and recommends process, technology, and operational improvements designed to enhance organizational performance, efficiency, and financial results. Primary Responsibilities Plan, develop, coordinate, and support programs and projects that may cross departmental, divisional, and operational boundaries. Develop comprehensive project plans, including scope, objectives, deliverables, schedules, resource requirements, milestones, risks, and financial justification. Prepare project proposals, business cases, cost-benefit analyses, financial models, and recommendations for leadership review and approval. Collect, analyze, and interpret operational, financial, and performance data to identify trends, risks, opportunities, and areas for improvement. Develop financial and operational forecasts, key performance indicators (KPIs), project metrics, dashboards, and other management reporting. Apply continuous improvement methodologies, including Six Sigma, root cause analysis, and other problem-solving techniques. Coordinate project activities among operations, engineering, finance, procurement, IT, vendors, and other internal or external stakeholders. Provide specifications, requirements, documentation, and implementation support for programs and projects involving multiple departments or business units. Manage vendor and customer relationships associated with assigned projects, including requirements development, performance monitoring, issue resolution, implementation coordination, and ongoing communication. Identify project risks, constraints, dependencies, and potential barriers and work with stakeholders to develop appropriate mitigation and corrective-action plans. Support annual and project-specific budgeting processes and ensure compliance with established financial controls and approval requirements. Utilize project management and analytical tools, including Microsoft Excel, Word, and project management software, to develop schedules, analyses, presentations, and project documentation. Maintain a working knowledge of company operating structure, warehouse operations, repair services, logistics, and related business processes. Facilitate meetings and communicate project status, financial performance, risks, recommendations, and implementation progress to leadership and key stakeholders. Provide technical guidance and subject-matter expertise to project teams and operational leadership. Support change-management activities associated with the implementation of new processes, systems, equipment, or operational programs. Other duties as assigned Required Qualifications & Experience: Bachelor's degree in a related field and six (6) years of related experience; or Associate degree in a related field and eight (8) years of related experience; or High school diploma/GED or equivalent and ten (10) years of directly related experience Demonstrated experience planning and coordinating major programs or projects. Experience developing project proposals, business cases, schedules, budgets, forecasts, and financial justifications. Strong analytical, organizational, problem-solving, and planning skills. Demonstrated knowledge of budgeting processes, cost analysis, and financial controls. Experience with Microsoft Excel, Word, and project management/planning software. Knowledge of Six Sigma, root cause analysis, or similar continuous-improvement methodologies. Demonstrated vendor/customer management and relationship-management experience. Strong leadership and influencing skills with the ability to coordinate activities across multiple functional areas. Excellent verbal, written, presentation, and interpersonal c…

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