Administrative & E-commerse Assistant

Fringe & Form Are you the person who catches the mistake no one else notices? Do you enjoy organizing information, working in spreadsheets and software systems, and making sure every detail is accurate? Fringe & Form is seeking a highly organized, tech-comfortable Administrative Operations & E-Commerce Assistant to manage critical behind-the-scenes administrative, inventory and e-commerce functions for our growing retail business. This is not a social media, styling or fashion-focused position. While Fringe & Form is a women’s fashion retailer, this role is centered on data accuracy, inventory management, purchase orders, receiving, e-commerce administration, email management and operational organization. We are looking for someone who genuinely enjoys detailed computer-based work, learns systems quickly and takes satisfaction in making sure things are entered correctly, organized properly and followed through to completion. Primary ResponsibilitiesInventory, Orders & Data Management Enter and maintain product, inventory, vendor and order data with a high degree of accuracy Enter and manage retail purchase orders in Lightspeed X Series Receive incoming inventory and accurately reconcile merchandise against purchase orders, invoices, packing slips and shipping documentation Identify and investigate discrepancies involving quantities, pricing, styles, sizes, colors or missing merchandise Track incoming orders, partial shipments, backorders and outstanding merchandise Maintain accurate inventory records and assist with ongoing inventory management Organize vendor order confirmations, invoices, line sheets and related documentation Maintain spreadsheets, trackers and internal administrative records E-Commerce & Website Tasks Enter and maintain product listings and inventory information in WooCommerce Complete routine WordPress and website tasks by following established step-by-step instructions and SOPs Upload and update product images, descriptions, pricing, categories and other product information Help ensure product and inventory information is consistent between Lightspeed X Series, WooCommerce, vendor documentation and internal records Organize product photography and other digital product information Email & Administrative Support Assist with Mailchimp email setup, customer lists and scheduled communications Prepare and send customer delivery, order and other routine emails Help manage and organize the business inbox, identifying priorities and ensuring emails requiring action or follow-up are not overlooked Maintain and update SOPs, trackers and administrative documentation Provide administrative support to the owner and retail operations as priorities change This Role Requires Exceptional Accuracy This position works directly with inventory, product pricing, quantities, customer orders and purchasing information. Accuracy and attention to detail are essential. We are looking for someone who naturally: Double-checks their work before considering a task complete Notices discrepancies and takes the initiative to investigate them Can carefully compare a purchase order, invoice and shipment to identify differences Follows written instructions and established processes consistently Asks questions rather than guessing Keeps track of unfinished items until they are resolved Can perform repetitive, detailed work without sacrificing accuracy Documents completed work clearly Communicates promptly when something needs clarification Takes ownership of responsibilities from beginning through completion Technology & Experience Strong general computer skills are required. Experience with some of the following is preferred: Excel and/or Google Sheets | Lightspeed X Series or another retail POS/inventory system | WooCommerce | WordPress | Mailchimp | Google Workspace Previous experience with retail inventory, receiving merchandise, purchase orders, e-commerce, data entry, order management or administrative operations is highly desirab…

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