Administrative Assistant II, Department of Accounting
Towson UniversityJob Summary Towson University (TU) has earned distinction as both a top-100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 20,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect to cultivate the intellectual and personal growth of the entire university community. The Administrative Assistant II will provide comprehensive organizational system and process support to the day-to-day operations of the Department of Accounting, one of six academic departments in the College of Business and Economics. This role will directly report to the department chair and be actively involved in planning and implementation of policies and procedures designed to enhance the department's interactions with students, faculty, college and university staff, and external constituents. Responsibilities and Duties Manage the daily flow of communication between internal and external stakeholders. These include phone and other electronic communication and are completed for the following purposes: initiating operational activities; responding to inquiries; directing inquiries to the department chair and/or appropriate faculty, college, or university personnel. Manage paperwork related to the department’s operations, including student and faculty records, departmental operating budgets, and records. Organized workflow to achieve greater operating efficiency, including physical filing, record-keeping, and electronic data management. Prepare and present various operating reports, including student academic progress, departmental course scheduling; departmental publications; catalog copy; and maintenance of departmental website, social media, and other forms of electronic communication. Manage inventory of departmental supplies: processing purchases of consumable items and procurement of larger physical assets including office furnishings and equipment. Acts as a primary point of contact for those desiring access to the department chair, including students, faculty, university staff and administration, parents, and other constituents. Represents the department in a professional manner based on a comprehensive understanding of the department’s mission, vision, goals, policies, and procedures. Serves as liaison and event planner for activities relation to the Accounting Advisory Board. Recruits and supervise student employees to maintain smooth and stable operation of the department. Other occasional duties as required and/or assigned by the department chair. The work schedule for this position will include evenings on an occasional basis. Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing. Qualifications and Skills Required Qualifications: High School Diploma or GED Three years of experience providing administrative support. General knowledge of and skill in the practical application of generally accepted office practices and procedures. Ability to communicate effectively both orally and in writing. Ability to proofread and edit written documents. Skill in various computer software packages, such as word processing, spreadsheets, database and presentation programs, Internet, email, and calendaring software. Ability to understand and follow oral and written instructions. Ability to interact effectively with internal and external parties in a courteous and efficient manner. Ability to plan, organize, prioritize, and execute multiple and continuing assignments with general instructions. Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis wi…