Administrative Assistant - Clinical and Academic - Divisions of Advanced General Pediatrics and Primary Care & Community Based Medicine

Ann & Robert H. Lurie Children\u2019s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children\u2019s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Day (United States of America) Location 680 Lake Shore Drive Job Description General Summary: The Administrative Assistant performs a wide range of administrative support responsibilities for leaders to help facilitate the efficient operation of the Unit/Department/Division.\u00A0 Administrative Job Functions: Provides general administrative support to leaders. Schedules and maintains calendars, meetings and travel itineraries, as needed. This may include inpatient or service call, outpatient clinics, and academic schedules. Handles telephone calls and visitors; troubleshoots and resolves routine and some complex inquires. Organizes electronic and hard copy filing system, scans documents to appropriate locations, and maintains divisional files Receives clinically related messages, phone calls, or correspondence and routes to the appropriate care team.\u00A0 Maintains provider credentialing activities which may include academic resume, professional memberships, and licensure. Prepares and modifies documents including correspondence, reports, drafts, memos and emails using MS \u00A0 Office Suite of applications. Opens, sorts and distributes incoming electronic and paper correspondence. Prepares and distributes minutes of meetings, as needed. Maintains, orders and distributes office supplies, as needes Proactively manages submission of reimbursements for approved faculty and staff expenses.\\Performs other job functions as assigned. Clinical Job Functions: Schedules appointments and procedures for clinical staff. This may include outpatient office appointments, outpatient and inpatient surgical procedures, and ancillary testing.\u00A0 Procurement or dissemination of medical records, prior authorizations, and/or primary care referral information as needed to assure a successful clinical encounter.\u00A0 Coordinates complex patient visits involving multiple departments and providers, including appointments at affiliate organizations and outreach sites.\u00A0 Partners with central scheduling and registration teams to manage, via work queues or other methods, lists of patients in need of services. Functions as liaison between patients, families and the clinical team. Assists families in navigating the Lurie system. This could include working in clinic, meeting with families to go over appointment scheduling visits and coordinating with ancillary departments.\u00A0 Collaborates with central registration to ensure patients have updated insurance information, prior authorization is initiated in advance of the rendered service, and referrals are obtained if appropriate. \u00A0 \u00A0 Knowledge, Skills, and Abilities: High school diploma or equivalent required.\u00A0 A minimum of two years general office or administrative experience preferred. \u00A0Hospital or physician office experience preferred. \u00A0 Proficiency in Microsoft Office Suite applications. Ability to operate standard office equipment and resolve standard problems. Excellent communication skills \u2013 written and verbal. Ability to prioritize projects and strong problem solving skills. Demonstrated attention to detail, accuracy, and discretion.\u00A0 Ability to provide high level of quality customer service to patient/families, employees, leaders, and external vendors. \u00A0 \u00A0 Education High School Diploma/GED (Required) Pay Range $19.00-$28.50 Hourly At Lurie Children\u2019s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual…

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