Administrative Assistant and Insurance Coordinator

Job Overview Love working with children and families? Thrive in an fast-paced environment? Want a 4½ day work week? Bloom Pediatric Therapy is seeking a warm, organized, and compassionate administrative assistant and insurance coordinator to be a welcoming face of our pediatric therapy clinic. This customer-facing role is essential in creating a positive, supportive experience for the families we serve. Duties Verify insurance benefits (experience preferred) Collect and process payments Manage scheduling and appointment coordination Process new patient intake Support therapists and clinic leadership Answer phones and communicate professionally with families Maintain organized and accurate records Manage front desk operations, greeting visitors and clients with professionalism and warmth Answer multi-line phone systems promptly Maintain organized filing systems, both physical and digital, including data entry and document proofreading Schedule appointments, manage calendars, and coordinate meetings using Microsoft Office and Google Workspace tools Handle clerical tasks such as copying, scanning, mailing, and inventory management Provide excellent customer service Requirements Proven office management or administrative experience in a professional setting Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools Excellent verbal and written communication skills Excellent organizational skills with the ability to prioritize tasks effectively, detail-oriented Experience with multi-line phone systems, data entry, filing, proofreading, and calendar management Comfortable multitasking in a fast-paced environment Knowledge of office equipment including printers, fax, and scanning Exceptional phone etiquette and customer support skills to create a welcoming environment Personal assistant or medical/dental receptionist experience is a plus Ability to handle sensitive information discreetly while maintaining high accuracy in clerical work Strong customer service experience Professional, positive, and compassionate demeanor Ability to handle confidential information Must pass background check Experience in a pediatric or healthcare setting is a plus, but not required. Schedule & Compensation 4½ day work week Monday–Friday Competitive pay based on experience Our Culture At Bloom Pediatric Therapy, we believe growth happens best in a positive and supportive environment. We value teamwork, flexibility, and bringing joy into our work each day. Our culture is professional yet fun. We celebrate wins, support one another, and truly care about the children and families we serve. If you’re ready to make an impact while working in a collaborative and uplifting environment, we’d love to meet you. Join us to be a key contributor in creating an efficient, friendly office environment! We value energetic team players who are committed to excellence in every task. Job Type: Full-time Pay: $17.00 - $19.00 per hour Benefits: Paid time off Application Question(s): Do you have experience checking insurance eligibility and benefits? Experience: Office: 1 year (Preferred) Work Location: In person

View the full posting and apply