Administration Assistant - Logistics and Freight Management

Our client is looking for a highly organized, detail-oriented Administration Assistant to join its growing team and provide essential administrative and operational support to its Logistics Coordinators. Full-time, remote | $55,000–$65,000 annually + performance bonus THE OPPORTUNITY This is an excellent opportunity for an individual with transportation or logistics experience who thrives in a fast-paced environment and enjoys keeping operations organized, accurate, and running smoothly. The successful candidate will play an important role in supporting daily freight operations, ensuring shipments are tracked, quotes are processed, pricing is maintained, orders are entered accurately, and accounts receivable and payable activities are supported. If you are proactive, dependable, and take pride in getting the details right, our client wants to hear from you. KEY RESPONSIBILITIES Logistics & Operations Support Support Logistics Coordinators with daily transportation and administrative requirements. Perform shipment tracking and tracing, obtaining timely status updates from carriers and communicating shipment progress. Assist with freight quoting, rate requests, and follow-ups with transportation providers. Support freight pricing, lane analysis, and rate maintenance to ensure accurate and competitive pricing. Complete accurate order entry and maintain shipment information within the transportation management system. Ensure shipment documentation, proof of deliveries (PODs), and related records are collected, organized, and maintained. Follow up on outstanding shipment information, delivery confirmations, and missing documentation. Accounts Receivable & Accounts Payable Support Assist with preparing and processing customer invoices and carrier invoices. Collect and verify PODs, freight bills, and supporting documentation required for invoicing. Help identify billing discrepancies, missing charges, and documentation errors. Support accounts receivable follow-ups and customer payment tracking. Assist with carrier payment processing and accounts payable administration. Maintain accurate records and support timely, efficient billing processes. Administrative & Customer Support Maintain organized electronic files, shipment records, pricing information, and customer documentation. Communicate professionally with customers, carriers, and internal team members. Identify opportunities to improve administrative processes, accuracy, and operational efficiency. Provide general administrative support as required to help our client's team deliver exceptional service. QUALIFICATIONS & EXPERIENCE Previous experience in transportation, freight, logistics, or the trucking industry is required. Experience with shipment tracking, freight quoting, order entry, and transportation documentation. Familiarity with accounts receivable, accounts payable, invoicing, or freight billing is an asset. Strong computer skills, including Microsoft Outlook, Excel, and other business software. Experience using a transportation management system (TMS) is an asset. Excellent attention to detail and a high level of accuracy. Strong organizational, time-management, and prioritization skills. Clear written and verbal communication skills. Ability to work independently, remain accountable, and collaborate effectively with a remote team. A proactive mindset with the ability to manage competing priorities in a fast-paced environment. THE IDEAL CANDIDATE You are someone who: Pays attention to the details and understands that accuracy matters in transportation. Stays organized while managing multiple shipments, requests, and deadlines. Takes initiative and follows tasks through to completion without constant supervision. Thrives under pressure and can adapt when priorities change throughout the day. Communicates proactively and understands the importance of timely updates. Enjoys being part of a team and takes pride in helping others succeed. Understands that excellent …

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