Accounts Receivable & Order Processing Specialist

Position Summary Ensystex is seeking an organized, detail-oriented professional to join our Accounts Receivable and Customer Service department. This position combines accounts receivable responsibilities with order processing, customer account management, and communication with customers and sales representatives. The successful candidate will initially work with transactions for several of our international business units, including Indonesia, Malaysia, Singapore, and the Philippines. These responsibilities will provide a foundation for learning our processes before progressing to transactions involving our U.S. business. This is a full-time, on-site position in our Fayetteville office. Primary Responsibilities Process customer orders accurately and promptly Prepare invoices and complete customer billing Record and process customer payments Assist with check and ACH payment processing Monitor accounts receivable balances Contact customers regarding outstanding balances and payment status Perform account reconciliations and investigate discrepancies Communicate professionally with customers and sales representatives by telephone and email Prepare accounts receivable aging reports for sales representatives Prepare customer sales and other departmental reports Maintain accurate and well-organized customer and transaction records Learn and use the company’s web-based order, accounting, and customer-management systems Assist with designated U.S. and international customer accounts Provide backup support for other members of the department Perform other related administrative and customer-account duties as assigned Qualifications Previous experience in accounts receivable, billing, bookkeeping, order processing, or a related administrative role is preferred Working knowledge of Microsoft Excel Comfortable learning and working in web-based software systems; prior experience with NetSuite is a plus Strong organizational and time-management skills Careful attention to detail and accuracy Strong customer-service and communication skills Professional and confident telephone manner Ability to manage multiple responsibilities and meet deadlines Ability to work effectively both independently and as part of a team Dependable attendance and a strong sense of responsibility Valid driver’s license and a good driving record Training and Introductory Period The position includes a structured training and introductory period of approximately six months. During this time, the employee will learn Ensystex’s systems, customers, international transactions, and internal procedures. Successful completion of the introductory period will depend on demonstrated reliability, accuracy, professionalism, and the ability to perform the position’s responsibilities independently.Employment with Ensystex is at will. The introductory period does not alter the at-will nature of the employment relationship. Pay: From $17.50 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid sick time Paid time off Vision insurance Application Question(s): Do you have experience with Netsuite (Oracle)? How many years? Experience: Accounts receivable: 2 years (Preferred) Work Location: In person

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