Accounts Receivable & Billing Operations Coordinator

Company : AlphaCare Urgent Care Department : Finance & Administration Reports To : Financial Department + Clinical Operations Position Summary AlphaCare Urgent Care is seeking a highly organized, detail-oriented, and motivated Operations & Accounts Receivable Coordinator to support the company's financial operations, revenue cycle management, and day-to-day administrative functions. This position works directly with the Billing Department and plays an important role in maintaining financial accuracy, coordinating operational activities, and supporting administrative processes across multiple healthcare locations. The ideal candidate has a strong understanding of healthcare billing and insurance reimbursement, excellent organizational skills, and the ability to independently research discrepancies, communicate with external partners, and manage multiple responsibilities. This is a multifaceted position that combines accounts receivable oversight, financial administration, purchasing coordination, and executive operational support. Key Responsibilities Accounts Receivable & Insurance Reimbursement Review insurance payments, Explanation of Benefits (EOBs), and Electronic Remittance Advices (ERAs) to identify payment discrepancies, underpayments, denials, and outstanding balances. Communicate directly with insurance companies regarding claim status, reimbursement discrepancies, payment disputes, and account resolution. Research and investigate insurance reimbursement issues, including contractual adjustments, recoupments, and takebacks. Assist with accounts receivable monitoring, aging reports, outstanding claims, and follow-up activities. Support the identification and resolution of claims requiring additional documentation, corrections, or payer follow-up. Maintain accurate documentation of payer communications, payment investigations, and outstanding issues. Assist the CFO with tracking reimbursement trends and identifying opportunities for revenue recovery. Financial Administration & Banking Prepare, organize, and document daily or periodic bank deposits. Assist with payment tracking, deposit reconciliation, and financial recordkeeping. Review financial transactions and identify discrepancies requiring further investigation. Organize vendor invoices, receipts, statements, and supporting financial documentation. Assist with accounts payable coordination and invoice verification. Maintain accurate financial spreadsheets, trackers, and administrative records. Inventory, Purchasing & Vendor Coordination Assist with inventory management and supply purchasing across multiple clinic locations and laboratory operations. Monitor inventory reports, purchasing requests, and reorder needs. Coordinate supply orders with approved vendors and suppliers. Compare vendor pricing, review invoices, and identify purchasing discrepancies. Track outstanding purchase orders, shipments, backorders, and deliveries. Maintain organized purchasing records and vendor documentation. Communicate with clinic personnel to ensure supply needs are identified and addressed in a timely manner. Required Qualifications Previous experience in healthcare administration, medical billing, accounts receivable, or financial operations. Working knowledge of medical insurance claims, reimbursement processes, and payer communications. Proficiency in Microsoft Excel, Word, Outlook, and general office software. Ability to prioritize competing responsibilities and manage multiple projects simultaneously. Professionalism and discretion when handling confidential financial, business, and patient information. 2+ years of experience in healthcare revenue cycle management, medical billing, or financial administration. Experience with AthenaOne or similar practice management systems. Familiarity with QuickBooks Online or comparable accounting software. Experience with insurance payment posting, contractual reimbursement analysis, or denial management. Previous purchasing, inventory m…

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