Accounts Assistant (Operations and Departmental Support)

Arc @ UNSW is a public company, limited by guarantee, governed by a Board of Directors. Arc is a voluntary student membership organisation that provides recreational, cultural, representational and retail services to the students of the University of New South Wales (UNSW). The organisation operates commercial businesses to maintain financial viability and to provide student services and programs for members.

Arc @ UNSW directly employs approximately 70 staff on a permanent basis and approximately 200 casual employees. The organisation also utilises the time and resources of a large number of student volunteers to administer programs and events. Sub-brands managed by Arc include Arc Clubs, Arc Volunteering, Arc Sport, Arc Wellness, Arc Creative, Roundhouse, Home Ground and The Grad Shop.

Arc is the cool older sibling at UNSW. We pride ourselves on our obsession with student life because we know that the best part of going to uni is all the fun stuff you do outside the classroom. Our mission is to create the best student experience and we do that through a huge range of opportunities and services available to students online and in person. Working at Arc you’ll join a welcoming team of passionate people who believe in listening to students, working together and constantly being better. Plus there are plenty of employee perks like cake, volleyball, Arc Wellness and heaps more.

The Accounts Assistant is responsible for strengthening financial capability across Arc by providing proactive outreach, training, and operational support to managers and staff. The role ensures departments can confidently navigate Microsoft Dynamics 365 Business Central, complete monthly accruals, and produce accurate budget variance commentary.

The Accounts Assistant acts as the first point of contact for enquiries relating to month-end processes, ensuring the finance function operates smoothly, consistently, and in line with Arc policies and reporting deadlines.

The Accounts Assistant is also responsible for assisting with the daily processing of Accounts Payable (AP) and Accounts Receivable (AR) transactions in accordance with accounting standards. The role ensures all invoices are accurately entered, processed, and reconciled on a monthly basis.

The position also includes processing month-end journals for accrued expenses, revenue and deferred revenue, and prepayments. Additionally, the Accounts Assistant completes monthly reconciliations of allocated general ledger accounts and provides scheduled support to Finance team members in line with company policies and procedures.

KEY TASKS & ACCOUNTABILITIES

• Engage with departments on a regular cycle to build capability in Business Central and financial processes.
• Deliver training and coaching to managers and staff on:
  • Navigating Business Central (e.g., purchase orders, approvals, reporting).
  • Preparing monthly accruals and prepayments.
  • Understanding financial dashboards, transactional detail, and budget-to-actual reports.
• Develop simple guides, FAQs, and quick-reference tools to support financial literacy and self-service.
• Review and process invoice payments in MS Business Central and SwiftPOS.
• Manage weekly and ad hoc EFT, including authorisation workflows.
• Work closely with internal stakeholders to issue invoices in a timely manner.
• Set up vendors and customers in Business Central in accordance with established procedures.
• Respond promptly to internal and external queries relating to payments and invoicing.
• Prepare weekly debtors ageing reports for the business.
• Follow up outstanding debtors with internal departments and customers.
• Process allocated month-end journals (expense accruals, revenue and deferred revenue, prepayments) and complete associated balance sheet reconciliations.
• Reconcile revenue received and expenses paid to bank statements and update AR and AP modules in Business Central..
• Assist other Finance team members during periods of high workload as required.
• Participate in quarterly Fixed Asset audits.

• Tertiary qualifications in Accounting with a minimum of 2 years' experience in a similar role
• Proficiency in accounting software and advanced Microsoft Excel skills
• Strong attention to detail and well-developed analytical skills
• Sound written and verbal communication skills
• Demonstrated ability to work effectively in a customer-focused team environment
• Excellent time management skills with the ability to meet deadlines and contribute to corporate objectives
• Strong ethical standards and a professional work attitude
• Knowledge of WHS and Ethical Practice, with the ability to apply these principles in the workplace

Please note that Arc will have a year-end break from close of business on Friday 19 December 2025 and will reopen on Monday 5 January 2026. As a result you may not hear back from us regarding your application or any questions you have sent through until after we come back in 2026. Thanks for your understanding and patience.