Account & Truck Driver Manager

Job Description: Stockton, CA - Transportation Market Manager General Overview The Account and Driver Manager position requires excellent customer relation skills and the ability to develop and implement safety and compliance objectives. The Account and Driver Manager position is responsible for all employees, equipment, and customers within the location and for enforcing company policies including state and federal laws and regulations. This position is also responsible for customer satisfaction and company profitability within the managed location while meeting company goals and objectives. Qualifications 5 years’ experience in transportation required. Experience managing CDL Class A Dry Van & Flatbed drivers Above average knowledge of Operations, Hours of Service regulations, and DOT/State Regulations within the transportation industry. Experience using PeopleNet OBC, TMS systems and Microsoft Office products a plus! Proficient in Windows-based programs, MS Word and Excel. Manage fleet in NCAL and based in Stockton, CA. Daily Duties and Responsibilities Lead a fleet of 35+ Class A drivers, managing their availability for on-time performance and maximizing overall productivity to enhance customer satisfaction. Manage daily Safety & Compliance, Customer Service, Vehicle Maintenance, Driver performance and account P/L. Make sure that all routes are optimized, and the loads are delivered on time. Investigate and resolve all complaints, questions and problems. Build a strong work relationship with employees and customers. Enforce rules and apply policies fairly and consistently. Inform employees of departmental and company-wide changes and goals. Make sure TMS systems are updated and maintained timely. Safety and Compliance Ensure all company safety policies are understood and enforced. Maintain safety training through safety bulletins and monthly tailgate meetings. Perform Office & Yard Safety Checks. Make sure that all Hours-of-Service regulations, DOT/State regulations, Equipment DVIR and company safety policies are adhered to. Make sure that paperwork is filled out properly each day and all write-ups are prepared and signed off. Ensure that all assigned tractors and trailers are current on preventative maintenance. Record all collisions, injuries, and equipment damages on the safety register in a timely manner. Make sure all preventable damages are charged to the responsible party. Manage fuel purchases and Driver Scorecard program. Internal and External Customer Service Maintain adequate staffing and continually mentor, motivate and develop staff. Provide ongoing training of personnel to ensure they understand and execute the company’s commitment to both employees and customers. Work with corporate and field offices to ensure mutual trust and respect and promote support of all departments. Exceed the expectations of our customers. HR Related Tasks Assist with interviewing and hiring all driver candidates and training and development of all staff. Manage Progressive Discipline. Handle terminations utilizing company policies and obtaining Regional and HR approval. Conduct annual reviews and increases. Review, approve and track employee time off. Accounting Review billing daily as it is completed by the billing department. Review, audit and approve weekly invoices after completion by the billing department and submit final invoices to customers. Submit approved weekly payroll on Mondays. Submit all expense reports for approval. Manage location vendor P.O.s. Miscellaneous Attend company meetings and conference calls as needed. Ensure systems are updated and maintained. Maintain driver and customer files secured on site. Ensure that the proper permits are in the equipment at all times. Ensure all drivers are using the appropriate systems correctly. Perform monthly safety audits. Maintain the yearly OSHA 300 log. Run and review any daily and/or weekly reports as necessary. Visit customers and complete driver ride-a-lo…

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