Account Support and S/R Coordinator (Hybrid Role)

Arizona Uniform & Apparel "Where looking good has never been so easy." Schedule: Full-Time | Monday–Friday, 8 AM–5 PM | Closed 12–1 PM for lunch daily About Us At Arizona Uniform, we specialize in creating and managing comprehensive uniform programs and promotional product solutions for mid and large-sized businesses. Our commitment to service excellence, quality, and our core values enables us to build strong, lasting relationships with clients. With our in-house decoration and fulfillment center, we ensure precision, flexibility, and control that consistently exceed customer expectations. Our Vision To be the most trusted and efficient uniform provider, redefining excellence through exceptional experiences built on trust, quality, and teamwork. Our Mission To deliver high-quality uniform solutions that elevate brands, empower teams, and build lasting partnerships through innovation, collaboration, and exceptional service. Core Principles & Values Everything we do is rooted in trust, and we are guided by principles that foster an inspiring workplace and a better world: Represent Quality Be the Difference Be Supportive Embrace Change Why Join Arizona Uniform? When you join our team, you become part of an amazing staff that thrives in a collaborative, high-functioning environment. Our dynamic workplace is filled with opportunities to problem-solve, deliver exceptional service, and wow our customers. Position Summary We are seeking an organized, detail-oriented, and customer-focused individual to join our team. This versatile role primarily supports account management through order processing, data entry, and customer communication via email and phone. Additionally, the position provides hands-on support in our fulfillment center, assisting with picking, packing, shipping, and receiving as needed to ensure accurate orders, efficient operations, and a seamless customer experience. Primary Responsibilities – Account Support & Administration Provide day-to-day account support, including responding to customer inquiries and coordinating order updates. Accurately enter, process, and maintain customer orders and account information. Manage customer correspondence via email and phone in a timely, professional manner. Coordinate with internal teams to ensure order accuracy, timely fulfillment, and customer satisfaction. Secondary Responsibilities – Fulfillment Center Backup Support Assist with picking, packing, and preparing customer orders for shipment as operational needs require. Provide backup support for shipping, receiving, and inventory organization. Assist with inventory counts, stock replenishment, and resolving discrepancies as needed. Support the fulfillment team during periods of increased order volume or staffing shortages. Position Expectations Account support and administrative duties are the primary focus of this position. Fulfillment responsibilities are secondary and performed as needed to support operational efficiency and maintain consistent service levels. Qualifications High school diploma or equivalent preferred Ability to meet company objectives with minimal supervision Basic warehouse or shipping/receiving experience preferred Strong attention to detail and commitment to quality Ability to follow instructions and maintain 5S standards Comfortable working in a fast-paced environment Basic computer skills Ability to stand for extended periods and lift up to 50 lbs Skills & Competencies Excellent communication skills, both written and verbal Time management and efficiency Team collaboration and communication Problem-solving and adaptability Work Environment Office and warehouse setting Pick and Pack/Inventory Replenishment Requires standing, bending, and repetitive motion What We Offer A supportive team environment that values your contributions. Opportunities for growth in a fast-paced, dynamic setting. Comprehensive benefits after 90 days. The chance to make a tangible impact while h…

View the full posting and apply