Account Specialist

VMI Account Specialist How to Apply Please fill out application here https://skopos.wufoo.com/forms/s1tyzau1utdyfm/ Position Summary IHD Solutions is a full line manufacturing support company. We are seeking a detail-oriented, customer-focused VMI Account Specialist to support Vendor Managed Inventory (VMI) programs for assigned customers. This position is responsible for monitoring inventory levels, coordinating replenishment activities, maintaining accurate inventory records, and ensuring customers have the products and materials they need when they need them. The VMI Account Specialist serves as a key liaison between customers, sales, purchasing, warehouse operations, and production teams to maintain inventory availability, improve service levels, and support long-term customer relationships. Key ResponsibilitiesCustomer Account Management Serve as the primary day-to-day contact for assigned VMI customer accounts. Build and maintain strong customer relationships through responsive communication and dependable service. Review customer inventory requirements and identify opportunities to improve service and efficiency. Resolve inventory discrepancies, order issues, delivery concerns, and other customer requests. Communicate inventory risks, shortages, and replenishment updates to customers and internal teams. Inventory Management Monitor customer inventory levels, usage trends, minimum and maximum stocking levels, and reorder points. Review inventory data to identify replenishment needs and prevent stockouts or excessive inventory. Make deliveries based on customer demand and established VMI agreements. Maintain accurate inventory transactions and customer stocking records. Order Processing and Coordination Enter, review, and process replenishment orders accurately and in a timely manner. Coordinate with purchasing, warehouse, shipping, and production personnel to ensure product availability. Track open orders, backorders, shipments, and delivery schedules. Follow up on delayed orders and communicate revised delivery expectations. Ensure customer-specific requirements, stocking agreements, and service expectations are met. Qualifications High school diploma or equivalent required; associate degree or relevant experience preferred. Two or more years of experience in inventory management, customer service, account coordination, purchasing, or supply chain operations preferred. Experience supporting Vendor Managed Inventory programs is a plus. Proficiency with Microsoft Excel, Outlook, and inventory management or ERP systems. Strong analytical, organizational, and problem-solving skills. Excellent verbal and written communication skills. Ability to manage multiple customer accounts and competing priorities. High level of accuracy and attention to detail. Ability to work independently while collaborating effectively with cross-functional teams. Compensation and Benefits Compensation will be based on experience and qualifications. Benefits include health insurance, dental and vision coverage, paid time off, retirement plan participation, and other company-sponsored benefits. How to Apply Please fill out application here https://skopos.wufoo.com/forms/s1tyzau1utdyfm/ Pay: $18.00 - $24.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

View the full posting and apply